Administrative Assistant

Operose Health Ltd; United Kingdom; Remote; GBP 25,000 - 31,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays

Car benefit scheme

Cycle to work scheme

Travel season ticket loans

Discount cards

Wellbeing app and resources

Job summary

Operose Health Ltd is seeking an Administrative Assistant to support the Operations Directors and Managing Director from home with occasional travel. You will manage diaries, minutes, board packs and stakeholder communications, ensuring confidentiality and timely follow-ups.

The role requires strong IT skills, minute-taking experience and excellent organisation, with a salary up to £28,000 depending on experience.

Qualifications

• Proven experience as an administrative assistant or PA supporting directors.
• Excellent minute-taking, organisational and confidential information handling.
• Strong IT, presentation and diary-management capabilities.

Responsibilities

• Provide day-to-day administrative support to three Operations Directors and two Managing Director.
• Take accurate board-level minutes and circulate action logs within 48 hours.
• Coordinate diaries, meetings, travel, rooms and attendee logistics.
• Prepare briefing packs and draft correspondence for director sign-off.
• Maintain secure filing, drives and data protection compliance.

Skills

Minute-taking

Organisation

Discretion

Communication

Education

GCSE English and Maths

Business administration qualification

Tools

Microsoft Office Suite

SharePoint

CRM/Project tools

Job description

## Job Introduction**Job title:** Administrative Assistant **Location:** Home Working - with occasional travel when required**Salary:** Up to £28,000.00 depending on experience **Hours:** 37.5 **Why Join the Operations Team?**The Administrative Assistant keeps the Operations Director and Managing Director organised, prepared and focused on the decisions only they can make. You will run their diaries, capture and circulate meeting minutes, pull together board and leadership presentations, and make sure every action and contact is followed up.This is a high-trust role. You will handle confidential information, act as a first point of contact for the directors, and represent them professionally to colleagues, clinical teams, partners and external stakeholders.**Help us to deliver great primary care by improving access, outcomes and patient experience.**At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE.**Caring**We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.**Ambitious**Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.**Resourceful**Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.**Excellence**We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.### Role Responsibility**As a valued member of the Operose Health team, your key duties will include:*** **Director support** + Provide day-to-day administrative support to the three Operations Directors and two Managing Director, anticipating their needs and prioritising their time. + Act as the first point of contact for the directors, screening calls, emails and requests and handling or redirecting them as appropriate. + Prepare briefing packs so the directors arrive at every meeting with the papers and background they need. + Draft correspondence, reports and communications on the directors' behalf.* **Meetings and minutes** + Take accurate, concise minutes at leadership, operational and board-level meetings. + Circulate minutes and action logs promptly, normally within 48 hours. + Track actions to completion and chase owners ahead of the next meeting. + Maintain a clear archive of agendas, papers, minutes and decisions.* **Deck and report aggregation** + Collect content from department leads for board, leadership and performance packs, chasing contributions against deadlines. + Consolidate submissions into a single, consistently formatted presentation or report. + Check packs for accuracy, consistency and brand standards before they reach the directors. + Manage version control so everyone works from the latest copy.* **Diary and meeting management** + Manage complex, fast-moving diaries for both directors, resolving conflicts and protecting focus time. + Arrange internal and external meetings, including rooms, video links, catering and attendee coordination. + Book travel and accommodation and prepare itineraries. + Organise leadership away days, site visits and occasional events.* **Follow-up and stakeholder management** + Follow up with internal and external contacts after meetings, keeping momentum on agreed next steps. + Maintain an up-to-date contact log and track outstanding requests and commitments. + Build strong working relationships with senior colleagues, clinical and site teams, partners and suppliers.* **General administration** + Keep filing and shared drives organised, accurate and secure. + Process expenses, purchase orders and invoices for the directors' office. + Handle confidential and sensitive information in line with data protection (UK GDPR) and information governance policies. + Take on ad hoc projects and duties in line with the role.### The Ideal Candidate**What we look for in new colleagues:**| **Area** | **Essential** | **Desirable** || --- | --- | --- || **Experience** | Proven experience as an administrative assistant, PA or senior administrator supporting directors or senior managers | Experience in healthcare, NHS or a regulated environment || **Minute-taking** | Confident taking accurate minutes at senior meetings | Formal minute-taking training or board secretariat experience || **IT skills** | Advanced Microsoft Office: Outlook, Word, Excel, PowerPoint, Teams | SharePoint, project or CRM tools || **Presentations** | Able to compile and format multi-contributor decks to a professional standard | Strong design eye for board packs || **Organisation** | Excellent organisation and prioritisation across two senior diaries | Experience supporting more than one director || **Communication** | Clear, professional written and verbal communication | Drafting correspondence for director sign-off || **Discretion** | Handles confidential information with integrity | Knowledge of UK GDPR and information governance || **Qualifications** | Good standard of education, including English and Maths at GCSE (or equivalent) | Business administration qualification |### Package Description**How we’ll support you:*** 27 days annual leave plus bank holidays pro rata.* Access to our bespoke learning management system and annual formative clinical assessments to support competency development.* The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.* Car benefit scheme – specialising in electric vehicles.* Cycle to work scheme.* Travel season ticket loans* Discount cards.* Employee wellbeing services including free yoga videos and employee wellbeing app.