Administrative Assistant

Razorblue Group Ltd; Thornaby-on-Tees; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working policy

25 days holidays + BH + ability to buy

Private Health Insurance

Your birthday off

Fully funded training and accreditat­

Two paid charity volunteering days

Cycle to Work scheme

Gear up with Currys tech gear

Electric vehicle (EV) scheme

Job summary

Razorblue Group Ltd in Thornaby-on-Tees is hiring an Administrative Assistant for a full-time, office-based role. You will greet visitors, manage calls, handle mail, raise purchase orders, coordinate travel, and maintain a well-organised office environment.

You will support facilities, inventory, and monthly checks, bringing a proactive, detail-oriented mindset to a fast-paced team. A strong customer service ethos and excellent communication are essential.

Qualifications

• Weeks of experience in reception or front desk in a corporate environment.
• Strong administrative skills and proficient in Microsoft Office.
• Experience with telephone systems and professional call handling.
• People-centric approach and service orientation.
• Determined, enthusiastic, reliable and sociable.
• Self-motivated with initiative and goal orientation.
• Excellent interpersonal and communication skills.
• Excellent organisation and planning abilities.
• Ability to work independently or in a team.
• Ability to build strong internal and external relationships.

Responsibilities

• Greet and direct visitors professionally and efficiently.
• Manage incoming calls and route them accordingly.
• Monitor and report daily goods receipts and liaise with Purchasing for delays.
• Maintain staff refreshment supplies and office materials.
• Process incoming mail and maintain confidentiality.
• Raise purchase orders via the internal OneDesk system.
• Oversee stationery inventory and reordering.
• Coordinate team travel and accommodation bookings.
• Process deliveries and conduct monthly inventory checks.
• Contribute to monthly vehicle log inspections and maintenance support.
• Prepare parcels for shipping and arrange couriers.
• Maintain a clean and functional office environment.
• Support regular checks: first aid kits, cleaning supplies, team kit, fire extinguishers, and secure disposal.
• Respond to facilities issues promptly and professionally.
• Assist with Friday kitchen tasks and related duties.

Skills

Reception/front desk experience

Administrative skills

Microsoft Office Suite

Telephone systems

People-centric service

Interpersonal skills

Verbal and written communication

Organisation

Teamwork

Relationship building

Education

Tools

Microsoft Office Suite

Job description

razorblue role:

We are looking for an Administrative Assistant to join our growing team. This is a full-time, office-based role.

Should you choose to accept, your responsibilities will encompass:

• Greet and direct visitors professionally

• Manage incoming calls and route them efficiently

• Monitor and report on daily goods receipts, and chase Purchasing if there are delays.

• Maintain staff refreshment supplies

• Process and distribute incoming mail, respecting confidentiality

• Raise purchase orders for goods & services using the internal OneDesk system

• Oversee stationery inventory and reorder as needed

• Oversee weekly managed router checks

• Coordinate team travel and accommodation bookings

• Process and log incoming deliveries

• Conduct monthly inventory audits

• Perform monthly pool vehicle log inspections, and assist with MOT's and vehicle maintenance

• Prepare parcels for shipping and arrange courier services

• Maintain the office environment

• Complete bi-weekly first aid kit checks, bi-weekly cleaning supply checks, bi-weekly people team kit checks (uniform, bottles, notebooks etc.), monthly fire extinguisher checks, and monthly secure disposal checks

• Responding and dealing with facilities issues.

• Cooking jacket potatoes every Friday

Our perfect candidate will be highly organised, proactive and confident in providing administrative support across a busy and fast-paced environment. You’ll have excellent attention to detail, be comfortable juggling multiple priorities, and use your initiative to ensure everything runs smoothly.

Customer service is paramount to us, which is why we’re looking for someone with excellent communication and interpersonal skills. You’ll be friendly, approachable and professional, with a willingness to help others and the confidence to communicate effectively with colleagues, clients and suppliers. Your can-do attitude, organisational skills and ability to stay one step ahead will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.

• Reception or front desk experience, preferably in a corporate environment

• Strong administrative skills, including proficiency in Microsoft Office Suite

• Experience with telephone systems and professional call handling

• People centric approach & service

• Determined, enthusiastic, reliable, and sociable

• Self-motivated, achievement orientated, ability to use own initiative

• Excellent interpersonal skills

• Excellent communication skills – verbal and written

• Excellent organisation required

• Ability to work on your own or as part of a team

• Ability to build strong working relationships (internal/external)

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, combined with our team's drive for growth, result in a high volume of promotions granted year after year.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

• Base salary of £28000 per annum depending on skills and knowledge

• 25 days holidays per annum + public holidays + the ability to purchase 10 more

• Private Health Insurance with Vitality Health

• Your birthday off

• Enhanced maternity, paternity, adoption leave + baby bonus

• Fully funded training and accreditations to expand your skillset

• Two paid charity volunteering days per year

• Discounted Broadband

• Life insurance

• Quarterly team social fund

• Cycle to Work scheme

• Gear up with the latest tech toys through our partnership with Currys

• Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.