Administrative Assistant

University of East Anglia; Norwich; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

34 days annual leave

Hybrid working options

Generous pension scheme

Health and Wellbeing facilities

Campus facilities

Shopping discounts

LinkedIn Learning access

Job summary

University of East Anglia is seeking a highly organised Library & Learning Enhancement (LLE) Administrative Assistant to deliver high-quality administrative support across the division. You will manage shared inboxes, appointments, calendars, contractor coordination and purchasing, while delivering excellent front-facing services to students.

The role requires strong communication, organisation and IT skills, with the ability to work independently and manage competing priorities.

Qualifications

• Experience in a similar administrative role within Higher or Further Education is desirable.
• Able to meet all essential criteria as detailed in the candidate brochure.

Responsibilities

• Manage shared inboxes, appointment booking and calendar management.
• Coordinate contractors and oversee purchasing.
• Provide front-facing services to ensure an excellent student experience.
• Respond to enquiries and maintain key administrative systems.

Skills

Communication skills

Organisational skills

IT skills

Job description

Salary on appointment will be £25,249 per annum with an annual increment up to £26,093 per annum.

We are seeking a highly organised individual with relevant experience to take on the role of Library & Learning Enhancement (LLE) Administrative Assistant within the Library and Learning Enhancement Division at UEA. You will play a key role in delivering high-quality administrative support across all areas of LLE, ensuring front-facing services deliver an excellent student experience.

You will manage a variety of administrative processes, including shared inboxes, appointment booking, calendar management, contractor coordination, and purchasing. Working closely with colleagues across the division, you will respond professionally to enquiries and maintain key administrative systems. Your work will directly contribute to the efficiency and effectiveness of our services.

This varied and rewarding role requires excellent communication, organisational, and IT skills, with the ability to work independently and manage competing priorities. Experience in a similar administrative role within Higher or Further Education is desirable. You will be able to meet all the essential criteria as detailed in the candidate brochure.

This full-time post is available from 1 November 2026 on an indefinite basis.

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

We value diversity and are committed to creating an inclusive culture where everyone can thrive. We particularly welcome applicants with the protected characteristic of race (Black, Asian and minority ethnic) for this post, as they are currently underrepresented at this level within the Library and Learning Enhancement department. Appointment will be made on merit, and all applicants will be scored against the same criteria.

Benefits include:

• 34 days annual leave inclusive of Bank Holidays and University Customary days.
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, public transport discounts and childcare and Cycle to Work salary sacrifice schemes where eligible.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.