Administrative Assistant

Pontoon Solutions; City of Edinburgh; On-site; GBP 19,800 - 24,200; Part time

Job summary

A leading security solutions provider in Edinburgh is seeking an Entry-level Physical Security Operations Centre Administrator Assistant. In this temporary role, you will be responsible for managing site cards, supporting security operations, and ensuring compliance with security standards. Ideal candidates will have strong attention to detail, proactive attitudes, and excellent communication skills. Training will be provided to ensure your success in this role.

Qualifications

• Strong attention to detail and accuracy required.
• Ability to meet deadlines and work under pressure.
• Proactive and self-motivated with ownership mindset.

Responsibilities

• Create and manage colleague site cards according to security protocols.
• Respond to site card access requests and support security operations.
• Ensure compliance and accuracy of card data.
• Meet production and issue resolution targets.

Skills

Attention to detail

Proactive attitude

Communication skills

Ability to work under pressure

Digital system proficiency

Job description

Physical Security Operations Centre (PSOC) Administrator Assistant

Location: Edinburgh

Working Hours: Monday to Friday, 08:00 – 16:00

We’re looking for a detail-oriented and proactive individual to join our high-profile banking client's PSOC team. This role is vital in supporting site security operations, with a primary focus on the creation and distribution of colleague site cards. You’ll play a key part in ensuring secure and efficient access across our branches and buildings.

Key Responsibilities

• Site Card Management
  • Create, print, and issue colleague site cards in line with security protocols.
  • Maintain accurate records of issued cards and access permissions.
• Operational Support
  • Respond to site card access requests and support general security operations.
  • Collaborate with internal teams to support onboarding and offboarding processes.
• Compliance & Accuracy
  • Ensure all site card data is accurate and compliant with internal security standards.
• Target Delivery
  • Meet daily and weekly targets for card production and issue resolution.

Training and ongoing coaching will be provided to support your success in the role.

Key Skills & Attributes

• Exceptional attention to detail and accuracy.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to work under pressure and meet deadlines.
• Strong communication and interpersonal skills.
• Comfortable using digital systems and office equipment (e.g., card printers).

Pontoon is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Pontoon is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Seniority level

Entry level

Employment type

Temporary

Job function

Administrative

Industries

Banking