Administrative Assistant

Kent PLC; Canterbury; On-site; GBP 21,000 - 26,000; Full time

Job summary

Kent and Medway NHS Trust is seeking a dedicated Admin Assistant to provide direct secretarial and administrative support to the in-patient care team, management, consultant psychiatrist, lead clinicians and broader staff. You will work closely with teams, maintaining records and handling routine admin tasks within a busy NHS setting.

The role emphasizes adaptability, timely delivery, and accurate documentation to support high-quality care for service users and their families.

Qualifications

• Experience providing administrative support in a clinical or hospital setting is desirable.
• Ability to manage diaries and calendar scheduling with attention to deadlines.
• Proficient in maintaining patient records and simple reporting.

Responsibilities

• Provide up-to-date information to teams and produce simple reports.
• Maintain and update patient records and related documents.
• Provide reception support and manage general inquiries.
• Create and maintain spreadsheets and internal forms within timescales.
• Schedule clinical meetings and manage diaries.
• Monitor and maintain a generic team mailbox and assist with duties as required.

Skills

Administration

Record keeping

Diary management

Reception duties

Spreadsheet creation

Job description

Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway? You will be providing direct admin support to members of the clinical team. We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital. As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes. We need someone who can think on their feet and adapt to day-to-day circumstances as they arise. If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones., This role provides direct secretarial and administrative support to our in-patient care, Management, Consultant Psychiatrist, Lead clinicians and the wider team. The successful candidate will work closely with the teams:

• Providing up-to-date information to the teams and producing simple report
• Maintaining patient records
• Providing Reception support
• Creation and maintenance of spreadsheets and internal forms within designated timescales
• Maintaining and updating displays
• Scheduling clinical meetings
• Diary and meeting management
• Generic team mailbox monitoring and maintenance and any other administrative duties requested

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident. Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.