Administrative Apprentice – Practice Support & Data

NHS Jobs; Fleetwood; On-site; GBP 13,000 - 15,000; Part time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is offering a Business Administrator Apprentice Level 3 role in Fleetwood. You will provide administrative and secretarial support to keep the practice running efficiently, with non-clinical contact with patients and visitors.

The role requires flexibility, accurate data entry, and the ability to use systems to book and adjust appointments. You will coordinate filing with Docman, maintain patient access to records, support departmental functions,

Qualifications

• Administrative and secretarial support to keep the practice running efficiently.
• Non-clinical contact with patients and visitors.
• Ability to work under pressure and meet deadlines.
• Take messages and relay to staff; answer calls and arrange appointments.

Responsibilities

• Type documents as required.
• Use computer systems to book/reschedule/cancel appointments.
• Coordinate filing of correspondence via Docman.
• Maintain access to patient records.
• Support departmental administrative functions.
• Support Practice statistical collation and analysis.
• Identify training needs and participate in peer group meetings.
• Update own mandatory training.

Skills

Administrative tasks

Customer service

Data entry

Document management

Education

Apprenticeship Level 3

Tools

Docman system

MS Office

Job description

Blackpool Teaching Hospitals NHS Foundation Trust is offering a Business Administrator Apprentice Level 3 role in Fleetwood. You will provide administrative and secretarial support to keep the practice running efficiently, with non-clinical contact with patients and visitors.

The role requires flexibility, accurate data entry, and the ability to use systems to book and adjust appointments. You will coordinate filing with Docman, maintain patient access to records, support departmental functions,