Read more

NHS Jobs; Fleetwood; On-site; GBP 13,000 - 15,000; Part time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is offering a Business Administrator Apprentice Level 3 role in Fleetwood. You will provide administrative and secretarial support to keep the practice running efficiently, with non-clinical contact with patients and visitors.

The role requires flexibility, accurate data entry, and the ability to use systems to book and adjust appointments. You will coordinate filing with Docman, maintain patient access to records, support departmental functions,

Qualifications

• Administrative and secretarial support to keep the practice running efficiently.
• Non-clinical contact with patients and visitors.
• Ability to work under pressure and meet deadlines.
• Take messages and relay to staff; answer calls and arrange appointments.

Responsibilities

• Type documents as required.
• Use computer systems to book/reschedule/cancel appointments.
• Coordinate filing of correspondence via Docman.
• Maintain access to patient records.
• Support departmental administrative functions.
• Support Practice statistical collation and analysis.
• Identify training needs and participate in peer group meetings.
• Update own mandatory training.

Skills

Administrative tasks

Customer service

Data entry

Document management

Education

Apprenticeship Level 3

Tools

Docman system

MS Office

Job description

Business Administrator Apprentice Level 3

Provide Administrative and secresupport to enable the Practice to be run in an efficient and professional manner. Responsibilities are administrative in nature. Non-clinical contact with patients and visitors. Need to be flexible at times of increased demand to the Practice. Type documents as required. Use computer systems to book/reschedule/cancel appointments. Co-ordinate filing of correspondence through the Docman system. Maintain patient access to records. Support the departments administrative functions. Be able to work under pressure and with disruptions. Exercise appropriate judgement when dealing with enquiries from patients, relatives, medical staff and the public, and analyse and deal with the problem as appropriate. Make outgoing calls as required. Answer telephone and relay messages to appropriate staff. Support with Practice statistical collation and analysis. Demonstrate good time management, ensuring that anticipated difficulties in meeting deadlines are promptly reported. Actively involved in peer group meetings, identify training needs and develop. Take responsibility for the update of own mandatory training.

Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust