Administrative Apprentice: Clerical Support & Growth

Allscreens Nationwide Ltd; Wolverhampton; On-site; GBP 18,000 - 21,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is offering an Apprentice - Administration and Clerical Assistant position. The role supports the department with filing, data entry, and meeting administration, while you work toward an apprentice standard.

You will learn on the job under supervision, attend training sessions, and develop skills in customer service, scheduling, and confidential information handling as part of a NHS team. This training position focuses on flexible development.

Qualifications

• To achieve an apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame.
• Attend all of the training sessions for the programme whenever necessary.
• Undertake any necessary homework during the length of the course.
• To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff.
• To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationery, saving documents as instructed) as directed by the senior members of staff.
• To respond to all emails, correspondence and telephone calls and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.
• To provide administrational duties in a professional, polite and timely manner with attention to providing customer care of the highest standard.
• To input, retrieve and update information and records using the departmental and Trust computer systems, as required.
• The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.
• We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow.

Responsibilities

• To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationery, saving documents as instructed) as directed by the senior members of staff.
• To assist and/or deal with enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls.
• To provide administrative support to meetings including preparing agendas and taking accurate minutes at relevant meetings.
• To input, retrieve and update information and records using the departmental and Trust computer systems, as required.
• Assist the administration team with greeting visitors to the department and notify the appropriate member of staff.

Job description

The Royal Wolverhampton NHS Trust is offering an Apprentice - Administration and Clerical Assistant position. The role supports the department with filing, data entry, and meeting administration, while you work toward an apprentice standard.

You will learn on the job under supervision, attend training sessions, and develop skills in customer service, scheduling, and confidential information handling as part of a NHS team. This training position focuses on flexible development.