Patient Services Receptionist & Admin Assistant

Allscreens Nationwide Ltd; Wolverhampton; On-site; GBP 18,000 - 21,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is seeking a Receptionist/Administration Assistant for the Preoperative Assessment Service in Wolverhampton. You will manage a welcoming reception, support patient journeys, and handle a range of clerical duties with strict confidentiality.

Responsibilities include inputting patient data into the PAS, coordinating appointments, liaising with the MDT, and covering the bookings team using CareFlow when required. A professional, proactive approach is essential.

Qualifications

• Duties include reception, clerical tasks, patient confidentiality, and safeguarding.
• Ability to use IT systems to support Health Records and PAS.

Responsibilities

• Provide efficient, courteous reception for patients, families and professionals.
• Answer inbound calls and route messages accurately.

Tools

CareFlow

Patient Administration System (PAS)

Job description

The Royal Wolverhampton NHS Trust is seeking a Receptionist/Administration Assistant for the Preoperative Assessment Service in Wolverhampton. You will manage a welcoming reception, support patient journeys, and handle a range of clerical duties with strict confidentiality.

Responsibilities include inputting patient data into the PAS, coordinating appointments, liaising with the MDT, and covering the bookings team using CareFlow when required. A professional, proactive approach is essential.