NHS Admin Apprentice: Patient & Family Support

Allscreens Nationwide Ltd; Rotherham; On-site; GBP 17,000 - 21,000; Full time

Job summary

Rotherham Doncaster and South Humber NHS Foundation Trust is offering an apprenticeship in administration and clerical support within the Neurodevelopmental Pathway. You will handle queries from patients, families, schools and external agencies while gaining hands-on experience.

The post includes training with college, around 20% of your working hours will be spent training or studying, leading to a nationally recognised qualification.

Qualifications

• Confident with Microsoft Office packages (Outlook, Word, Excel) and admin tasks.
• Proven experience in a busy administration environment.
• Able to answer telephone queries and handle referral documents for upload into the clinical patient record system.
• Willing to work across localities to support service delivery.

Responsibilities

• Provide admin and clerical support to the Neurodevelopmental Pathway.
• Answer queries from patients, families, schools and external agencies.
• Process referral documents for uploading into the patient records system; print, file, and format letters.
• Support across localities as required.

Skills

Microsoft Office

Outlook

Word

Excel

Education

Level 2 qualification or equivalent experience

Job description

Rotherham Doncaster and South Humber NHS Foundation Trust is offering an apprenticeship in administration and clerical support within the Neurodevelopmental Pathway. You will handle queries from patients, families, schools and external agencies while gaining hands-on experience.

The post includes training with college, around 20% of your working hours will be spent training or studying, leading to a nationally recognised qualification.