Administration Team Lead – Health Services

Cardiff and Vale University Health Board; Abingdon; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career progression

Learning and development

27 days annual leave

NHS Discount across shops/restaurants

Competitive pension scheme

Lease car scheme

Job summary

Oxford Health NHS Foundation Trust is seeking a highly motivated administrator to join the Single Point of Access service in Oxfordshire. The role supports the health care professional phone line and coordinates day‑to‑day administration across two bases, Banbury and Abingdon.

You will have line manager support, training, and opportunities for development within a busy, patient‑focused environment. Excellent organisational and communication skills are essential.

Qualifications

• Experience in an administrative role.
• Ability to minute meetings.
• Organisational skills including diary management and tracking information.
• Experience in managing information on a database.
• Experience using Excel, Word and Outlook; familiarity with Electronic Patient Record systems.

Responsibilities

• Manage and coordinate day-to-day administration workload.
• Answer the healthcare professional telephone line.
• Provide support to a close-knit team of administrators and clinicians.
• Work across two bases to cover staffing needs and ensure service continuity.

Skills

Administrative experience

Diary management

Customer service

Telephone handling

Data governance awareness

Education

GCSEs or equivalent

Higher Education (A level / NVQ III)

Tools

Excel

Word

Outlook

Electronic Patient Record system

Database knowledge

Job description

Oxford Health NHS Foundation Trust is seeking a highly motivated administrator to join the Single Point of Access service in Oxfordshire. The role supports the health care professional phone line and coordinates day‑to‑day administration across two bases, Banbury and Abingdon.

You will have line manager support, training, and opportunities for development within a busy, patient‑focused environment. Excellent organisational and communication skills are essential.