Administration Supervisor

Gleeson Recruitment Group; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

Gleeson Recruitment Group seeks an Administration Supervisor for its Birmingham office. The successful candidate will lead a busy administrative team, ensuring smooth operations and managing staff performance. Ideal for someone with strong leadership skills and a proactive approach to problem-solving.

Qualifications

• Confident in leading and developing a team.
• Excellent communication and interpersonal skills.
• Highly organised with the ability to manage multiple tasks under pressure.

Responsibilities

• Supervise and support administrative staff, ensuring smooth daily operations.
• Conduct regular one-to-one meetings and manage performance.
• Drive process improvements to enhance accuracy and productivity.

Skills

Leadership

Problem-solving

Communication

Organizational Skills

Education

Previous supervisory experience

Job description

1 day ago Be among the first 25 applicants

Gleeson Recruitment Group provided pay range

This range is provided by Gleeson Recruitment Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Gleeson Recruitment Group

Recruiting Specialist - Transactional Finance at Gleeson Recruitment Group

Administration Supervisor
Birmingham
Full-Time | Permanent | Monday - Friday (Office-Based)

We are looking for a proactive and experienced Administration Supervisor to lead and support a busy admin team. You'll play a key role in overseeing administrative processes, managing team performance, and ensuring accurate and timely completion of critical paperwork and queries, particularly related to contractor payments.

This role is ideal for someone who enjoys problem-solving, continuous improvement, and team development in a fast-paced operational environment.

Key Responsibilities:

Supervise and support a large of administrative staff, ensuring smooth daily operations.

Conduct regular one-to-one meetings and manage timekeeping, attendance, and performance.

Monitor and clear documentation efficiently, including contractor paperwork and adjustment forms.

Drive process improvements to enhance accuracy and productivity.

Communicate effectively with internal departments and external partners, including senior stakeholders.

Ensure all supporting documentation meets internal policy requirements.

Oversee the handling of internal and external email queries in a professional, timely manner.

Review and action weekly reports of outstanding administrative tasks.

Prepare data and attend regular KPI and team performance meetings.

About You:

Confident in leading, motivating, and developing a team.

Comfortable handling attendance reviews, disciplinaries, and performance issues.

Excellent communication and interpersonal skills.

Highly organised with the ability to manage multiple tasks under pressure.

Able to take ownership of your work and deliver to tight deadlines.

Strong problem-solving skills with a continuous improvement mindset.

Previous supervisory or team leader experience in an administrative setting is essential.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

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