Administration Supervisor

NHS Scotland; Melrose; On-site; GBP 25,000 - 35,000; Part time

Job summary

An exciting opportunity to join NHS Scotland as a Community Supervisor in Primary & Community Services. This role involves supervising an admin team across health centres and community hospitals, ensuring effective processes and staff support. Ideal candidates will be organized, adaptable, and possess strong communication skills.

Qualifications

• Excellent communication and organizational skills required.
• Good working knowledge of Microsoft Office (Word, Excel).
• Full, clean driving license needed for travel.

Responsibilities

• Supervise an admin team of secretaries, receptionists, and ward clerks.
• Oversee appointment booking, staff training, rostering, and absence cover.
• Support admin staff, especially in difficult situations.

Skills

Communication

Organizational Skills

Problem Solving

Tools

Microsoft Office

Job description

OUR VALUES IN ACTION

● Care and Compassion
● Quality and Teamwork
● Dignity and Respect
● Openness, honesty, and responsibility

P&CS Admin Supervisor - Community (Band 4)

Please note: This is a fixed-term post until 31st March 2026.

Hours: to be worked over 5 days per week.

An exciting opportunity has arisen to join Primary & Community Services as part of an existing admin team as a Community Supervisor.

We are looking for an enthusiastic and motivated individual who can work flexibly to supervise an admin team of secretaries, receptionists, and ward clerks working in health centres and community hospitals across NHS Borders.

The successful applicant will collaborate with leads and service managers to oversee processes such as appointment booking, staff training, rostering, and absence cover. The supervisor will ensure admin staff feel supported, especially when dealing with difficult members of the public.

We seek someone who is organized, approachable, and adaptable. As a supervisor, you should be able to think on your feet, communicate confidently, and solve problems effectively.

Applicants should possess excellent communication and organizational skills, along with a good working knowledge of Microsoft Office (Word, Excel). A full, clean driving license is required as travel across Borders may be necessary. The base location will be confirmed.

For further information, please contact Hazel Mitchell at [e-mail] or Rob Cleat at [e-mail].

***Please ensure your application is submitted early, as late applications cannot be accepted.***

Due to legislative changes effective from 1 April 2025, this post may require a different level of criminal records check. If classified as a 'regulated role,' appointment will be subject to joining the PVG Scheme. Any changes to requirements will be confirmed by the Hiring Manager or Recruitment Team. For more information, visit: Disclosure Scotland Changes.

*Please note: As this is a part-time post, the salary shown will be pro-rated.*

NHS Scotland is committed to promoting equality and diversity within our workforce and eliminating unlawful discrimination. We aim for our workforce to be truly representative and for every employee to feel respected and empowered to perform at their best. We welcome applications from all sections of society.