Administration Officer

Locala Health and Wellbeing; Lower Hopton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Pension scheme

Refer a Friend £500

Job summary

Locala Community Partnerships CIC is seeking a Band 3 Clinical Administrator to support the Ings Grove House Intermediate Care Unit. The role focuses on efficient administrative workflows, accurate record keeping, and coordinated patient care across nursing, therapy, medical, and admin teams in a busy healthcare environment.

This fixed-term position requires strong organisational skills and a commitment to high-quality patient care.

Qualifications

• Experience in healthcare or administrative roles preferred.
• Ability to manage multiple tasks with accuracy and confidentiality.

Responsibilities

• Provide comprehensive administrative support to the multidisciplinary team.
• Maintain accurate patient records and electronic systems.
• Manage referrals, admissions, discharges, and patient documentation.
• Coordinate meetings and prepare agendas.
• Respond to telephone and email enquiries professionally and efficiently.
• Liaise with patients, relatives, community teams, GP practices, and partner organisations.
• Support data collection, reporting, and audit requirements.
• Ensure confidentiality and information governance standards are maintained at all times.

Skills

Organisational skills

Communication

Team coordination

Job description

Job Role

Clinical Administrator

Band 3: £25,760-£27,476

37.5 hours per week

6 Months Fixed Term

Responsibilities

Are you an organised, motivated, and compassionate individual looking to make a difference in healthcare?

Ings Grove House Intermediate Care Unit is seeking a Band 3 Clinical Administrator to join our friendly and supportive team.

About the Role

As a Clinical Administrator, you will play a vital role in supporting the smooth running of our Intermediate Care service. You will work closely with nursing, therapy, medical, and administrative colleagues to ensure accurate record keeping, effective communication, and efficient coordination of patient care processes.

This is an excellent opportunity for someone who enjoys working in a busy healthcare environment and takes pride in delivering high-quality administrative support that contributes directly to patient care.

Key Responsibilities

• Provide comprehensive administrative support to the multidisciplinary team.
• Maintain accurate patient records and electronic systems.
• Manage referrals, admissions, discharges, and patient documentation.
• Coordinate meetings and prepare agendas.
• Respond to telephone and email enquiries professionally and efficiently.
• Liaise with patients, relatives, community teams, GP practices, and partner organisations.
• Support data collection, reporting, and audit requirements.
• Ensure confidentiality and information governance standards are maintained at all times.

This role is not applicable for sponsorship and candidates must be able to demonstrate their right to work in the UK.

To find out more about Locala see our Thrive Strategy

For more information please refer to Job Description & Person Specification

To discuss the role further please contact Emma Briggs at [e-mail]

Please note - this position may be subject to DBS check.

Closing date - 10th November 2026

We reserve the right to close the vacancy earlier than the stated date should we receive sufficient applications

About us

Here at Locala we are part of the community and have often cared for generations within the same family and continue to be part of the NHS family also delivering care under the same ethos.

Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve.

We are an organisation that celebrates and values the individuality of our colleagues lived experiences and can adapt accordingly, recognising the value inclusivity brings when delivering equitable, high quality healthcare to our local communities. Where everyone feels valued, has the ability to develop, has flexible working opportunities, with a sense of belonging, supported by our Inclusivity Groups.

“Locala is a ‘Disability Confident’ employer and as such any disabled applicants who meets all the essential criteria are guaranteed to be invited to the assessment process.”

Just a few of the benefits you can enjoy:

• Flexible working-We are committed to supporting our colleagues to have a good work-life balance and welcome conversations about flexible working wherever possible.
• Generous pension - We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%
• Refer a Friend Scheme -If you know a friend or family member who works at Locala on a substantive contract, you may be able to take advantage of our Refer a Friend Scheme. You both could receive a reward of £500 each, after you have successfully started your role with us.