Administration Manager

Novus; York and North Yorkshire; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

35 days annual leave plus 8 bank hols

Wellbeing/personal development time

Pension contributions

Retail discounts

Employee Assistance Programme

Cycle to work scheme

Job summary

Novus, the prison education provider, is seeking an experienced Administration Manager to join our team at HMP Full Sutton. The role is permanent, full-time (37 hours per week) and focuses on driving efficient administration and leading a team to success.

You will streamline processes, ensure accurate data recording, and contribute to smooth operations across the site. The position sits within the LTE Group family, with a focus on safeguarding and high standards of service.

Qualifications

• Hold or be willing to gain Level 2 Literacy and Numeracy within agreed timescale.
• Hold or be willing to work towards Level 2 ICT or business administration qualification or relevant experience.
• Demonstrate effective, efficient administration in an office environment.
• Maintain accurate electronic and paper-based data recording systems.
• Strong time management skills.
• Excellent communication and interpersonal abilities.
• Customer service orientation.
• Up-to-date IT skills.

Responsibilities

• General role responsibilities are outlined in the attached role profile and discussed at interview.
• Support the smooth running of the organisation's administrative processes and systems.
• Lead and develop the administration team to deliver high-quality services.

Skills

Literacy & Numeracy Level 2

ICT / Admin Level 2

Effective administration

Data recording systems

Time management

Communication skills

Customer service

IT skills

Education

Literacy & Numeracy Level 2

ICT / Admin Level 2

Tools

MS Office

Job description

Job description

Are you a highly organised, proactive leader with a passion for driving efficiency and excellence? We're seeking an experienced Administration Manager to join our dynamic team! If you thrive in a fast-paced environment, have a talent for streamlining administration processes, and excel at leading a team to success, this is the perfect role for you. Step into this key position, where you'll play a pivotal role in supporting the smooth running of our organisation, ensuring top-notch administrative processes, and helping our team achieve their goals with precision and ease!

We have a great opportunity available to join Novus, our prison education provider at HMP Full Sutton, working as an Administration Manager. This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated "Good" by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Full Sutton is a Category A high-security prison located in East Yorkshire, approximately 11 miles from York. It accommodates around 600 adult male prisoners, many of whom are serving long-term or life sentences. The prison offers a structured and secure environment where education plays a vital role in rehabilitation. Learners are supported through a range of educational and vocational programmes.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.

Skills, Qualifications and Experience

• Hold or be willing to gain qualifications at level 2 in Literacy and Numeracy within agreed timescale
• Hold or be willing to work towards a Level 2 qualification related to ICT or business administration or relevant industrial experience and skills.
• Effective and efficient administration within an office environment
• Maintaining accurate electronic and paper-based data recording systems
• Time management
• Communication and interpersonal skills
• Customer Service
• Up to date IT skills

Benefits

• 35 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert is 16/11/2026. However, sometimes the job advert may close early if we receive a good response!