Administration & Data Manager

Kuehne + Nagel; Telford; On-site; GBP 42,000 - 58,000; Full time

Benefits offered by this job

26 days' annual leave

Pension scheme

Route 2 Rewards programme

Employee discounts

Wellbeing resources

Wellbeing centre

Gold Armed Forces Covenant Award

Forces-friendly employer

Job summary

Join Kuehne+Nagel as a Data & Administration Manager within the QSHE team. You will act as the SME for Data & Administration, transforming complex information into actionable insights and developing KPIs to measure and drive operational excellence across the business.

You will lead the QSHE Administration team, provide expert support with Excel and Power BI, and ensure data quality and compliance in health, safety, quality, and environmental standards.

Qualifications

• Ability to analyse complex data and turn findings into practical recommendations.
• Experience using data tools (Excel, Power BI) to generate dashboards and insights.
• Strong problem-solving skills to support operational and administrative decision-making.
• Understanding of QSHE standards and how data supports compliance and improvement.
• Experience handling sensitive information with accuracy and integrity.
• Excellent written and verbal communication for stakeholder engagement.

Responsibilities

• Oversee data collection, management, analysis, and reporting of operational and QSHE data.
• Develop, monitor, and report on KPIs to identify trends, risks and opportunities.
• Support the QSHE Administration team and promote a high-performing, collaborative environment.
• Provide expert support using MS Office tools, including Excel and Power BI.
• Guide access to specialist knowledge and act as trusted SME for Data & Administration.
• Ensure processes and reporting are accurate and aligned with business needs.

Skills

Data analysis

Advanced Excel

Reporting

Dashboards

KPIs

Problem solving

Communication

Tools

Excel

Power BI

VBA

Job description

Following an internal promotion, we are excited to offer an opportunity for a Data & Administration Manager to join our QSHE team. In this key role, you will act as the Subject Matter Expert (SME) for Data & Administration, working closely with fellow QSHE specialists across Health & Safety, Air, Learning & Development, Dangerous Goods Safety, and Quality. You will play a pivotal role in enabling data-driven decision making by transforming complex information into actionable insights, while developing, implementing, and monitoring key performance indicators (KPIs) that measure and enhance operational effectiveness across the business.

How you create impact

• Support, and develop the QSHE Administration team, promoting a positive, high-performing, and collaborative working environment.
• Poviding expertsupport to the team utlising extensive knowledge of MS office to include Excel & Power BI
• Manage day-to-day people responsibilities, ensuring compliance with company policies, procedures, and employment practices.
• Set clear objectives, provide regular feedback, and encourage continuous learning and professional development.
• Act as a trusted point of contact, providing guidance and facilitating access to specialist knowledge when required.
• Oversee the accurate collection, management, analysis, and reporting of operational and QSHE data to support informed decision-making.
• Develop, monitor, and report on key performance indicators (KPIs), identifying trends, risks, and opportunities for improvement.
• Support compliance with health, safety, quality, and environmental standards through effective monitoring and reporting processes.
• Collaborate with QSHE managers and wider stakeholders to ensure a consistent and coordinated approach to QSHE activities and objectives.
• Contribute to continuous improvement initiatives, projects, and performance reviews by providing data-driven insights and recommendations.
• Ensure administrative processes, reporting activities, and resource requirements are managed effectively to support business needs and operational excellence.

What we would like you to bring

• Confident using data analysis and reporting tools, including advanced Excel and VBA.
• Able to analyse complex data, identify trends, and turn findings into clear, practical recommendations.
• Strong problem-solving skills with the ability to support operational and administrative decision-making.
• Understanding of quality, compliance, health, safety, and environmental standards and their application within a business environment.
• Experience handling sensitive and confidential information with accuracy and integrity.
• Strong written and verbal communication skills, with the ability to present information clearly to a variety of stakeholders.
• Skilled in creating and maintaining reports, dashboards, and performance metrics.
• Well-organised, with the ability to manage multiple priorities while maintaining attention to detail.
• Committed to continuous improvement, using data and insights to enhance processes and performance.
• Able to identify potential risks and support the development of effective preventative and improvement actions.

What's in it for you

Join Kuehne+Nagel and build your future with us. We believe in recognising and rewarding the commitment, expertise and passion our people bring every day. In return, you'll enjoy a competitive benefits package, including 26 days' annual leave plus bank holidays, with the opportunity to earn additional leave through length of service.You'll also have access to our contributory Kuehne+Nagel pension scheme and our Route 2 Rewards programme, offering employee discounts, recognition initiatives, wellbeing resources and a dedicated wellbeing centre to support you both professionally and personally.As a proud holder of the Gold Armed Forces Covenant Award, we are committed to being a forcesfriendly employer and actively welcome applications from service leavers, reservists and veterans. We recognise the valuable skills, experience and perspectives they bring to our business and are proud to support their transition into civilian careers.

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.

Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks