Administration Co-ordinator - Neurology

The Methodist Church in Britain; Salford; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Fantastic annual leave allowance

Competitive benefits package

Flexible working opportunities

Protected hours for health and well‑be

Wellbeing days

Job summary

Salford Royal Hospital NHS Foundation Trust is seeking a full-time administration post within the Neurology Service. The role supports clinical and nursing staff by scheduling patient appointments, coordinating emails, and managing day-to-day admin tasks in a Mayo-friendly secretarial team.

The successful candidate will have office experience, strong Microsoft Office skills, RSA II audio typing, and knowledge of medical terminology. A collaborative, team-oriented approach is essential.

Qualifications

• Secretarial knowledge of office practices and procedures.
• Knowledge of medical terminology is essential.
• Strong written and verbal communication with people at all levels.
• MS Office and Outlook proficiency required.
• Audio typing RSA II or equivalent.
• Good organisational skills; able to adapt to changing priorities.

Responsibilities

• Book patient appointments.
• Coordinate emails to the Neurology service.
• Handle incoming calls to the service.
• Provide day-to-day administrative support to the clinical and nursing team.
• Carry out other administrative duties as required.

Skills

Secretarial knowledge

Medical terminology

Written & verbal communication

Microsoft Office & Outlook

Audio typing RSA II

Organisation & prioritisation

Telephone manner

Teamwork & initiative

Professional development

Tools

Microsoft Office

Outlook

Job description

Full-time administration post in the Neurology Service at Salford Royal Hospital, based with the Medical Neurosciences secretarial team to support clinical and nursing staff. The work centres on booking patient appointments, co-ordinating email and incoming calls, and day-to-day administrative tasks. It suits someone with prior office experience and strong Microsoft Office skills. Audio typing (RSA II or equivalent) and medical terminology knowledge are essential.

What the job involves

• Book patient appointments
• Co-ordinate emails to the Neurology service
• Handle incoming calls to the service
• Provide day-to-day administrative support to the clinical and nursing team
• Carry out other administrative duties as required

Experience

• Previous office-based experience

Skills & knowledge

• Good all-round secretarial knowledge of office practice and procedures
• Knowledge of medical terminology
• Good written and verbal communication with people at all levels
• Working knowledge of Microsoft Office and Outlook
• Audio typing (RSA II or equivalent)
• Proven organisational skills and ability to adapt to changing priorities

Other

• Excellent telephone manner
• Ability to work as part of a team and on own initiative
• Strong commitment to personal and professional development

Nice to have

• Knowledge of the Trust's IT systems (e.g. Medisec, iSOFT, PAS)
• Qualification in medical secretarial studies
• ECDL qualification

What’s offered

• Fantastic annual leave allowance
• Competitive benefits package
• Flexible working opportunities
• Protected hours for health and wellbeing activities
• Career opportunities across a large NHS trust