Administration Assistant Apprentice

Worcestershire County Council; Redditch; Hybride; GBP 13 000 - 16 000; Plein temps

Résumé du poste

Webheath Academy Primary School in Redditch, Worcestershire is offering an apprenticeship in administration. The role covers general admin support in the front office, including reprographics, filing, and updating Excel sheets, with on-the-job training and safeguarding/IT instruction provided.

The apprenticeship wage starts at £14,560 for the first year, with potential increases depending on age. Training will include school software usage and safeguarding guidance.

Qualifications

• GCSE Maths grade 4 required.
• On-the-job training with specialist courses included.
• School-based admin tasks and safeguarding/IT training provided.

Responsabilités

• Reprographics, filing and maintaining Excel spreadsheets.
• Answer telephone and handle routine admin tasks.
• Assist the Admin Team with day-to-day duties.
• Receive safeguarding and IT training to support school software.

Connaissances

Customer care skills

Analytical skills

Logical

Creative

Initiative

Non judgemental

Formation

GCSE Maths (grade 4)

Description du poste

To assist the Senior Admin team in providing support to parents, staff and students in the main front office of the school.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Most of your apprenticeship is spent working. You'll learn on the job by getting hands‑on experience.

What you'll do at work

Reprographics, filing, keeping excel spreadsheets up to date, answer phone. Any admin work as directed by the current Admin Team.

School safeguarding training and IT training to support with school specific software will be given.

Where you'll work

Webheath Academy Primary School Downsell Road Webheath
Redditch
Worcestershire
B97 5RJ

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

Training provider

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED

• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and elevate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for an example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and elevate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

GCSE in:

• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Customer care skills
• Analytical skills
• Logical
• Creative
• Initiative
• Non judgemental

About this employer

We would like to welcome you to our fabulous school. Our vision, "Learning, Creating and Growing Together," underpins our entire ethos. At Webheath School, we are committed to developing confident and caring lifelong learners within a nurturing environment, upheld by the highest expectations.

Full time Admin position if the position was available.

The contact for this apprenticeship is:

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED

The reference code for this apprenticeship isVAC2000059638.