Administration Assistant

University Hospitals Of Leicester Nhs Trust; Wymondham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Minimum 27 days holiday

Job summary

University Hospitals of Leicester NHS Trust is seeking an Admin Assistant to provide clerical and administrative support to the Outpatient Team, ensuring efficient service, accurate records and smooth reception operations.

You will work as part of a friendly team, with flexible cross-site duties, and you should have strong interpersonal and organisational skills to maintain high patient experience. Normal hours are 8am–5pm with occasional shifts 7:30am–6pm.

Qualifications

• Clerical and administrative support to Outpatient Team.
• Excellent interpersonal and communication skills.
• Flexible, cross-site working may be required.

Job description

Working within the Admin Team predominantly providing clerical and administrative support to the Outpatient Team. To promote an effective and efficient administration service including reception, records, preparation of sessions and to work as part of a team providing a high quality service to clinical staff and patients. To ensure the highest standards for patient experience and quality are maintained. UHL staff Department Heads and Senior Managers

In addition to having effective interpersonal skills, you will be adept at both working as part of a team and able to act on your own initiative. You will also be an effective communicator with excellent organisational skills.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust: https://www.uhleicester.nhs.uk

• You will become part of a talented, passionate team of people, and will enjoy one of the most competitive and flexible benefits packages offered by any employer in the UK.
• On top of your basic salary, you will receive at least 27 days' holiday each year, plus a range of other benefits including occupational health and counselling services.

As a Admin Assistant it will be your responsibility to ensure that your behaviours and values reflect those of UHL.

The post holder will need to be flexible as they may be required to undertake cross site working to meet the needs of the service.

At present hours are worked over a 5 day working week. Normal working hours for the department are between 8am and 5pm; however, flexibility will be required to work between the hours of 7.30 am to 6pm on certain days