Administration Assistant

Sandwell and West Birmingham Hospitals NHS Trust; West Bromwich; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sandwell and West Birmingham NHS Trust is seeking a motivated Support Medical Secretary to join the busy ED admin team at Sandwell Health Campus. The role is 37.5 hours per week, worked over 5 days Mon-Fri, providing essential secretarial support to the ED consultants and medical team.

You will handle correspondence, reports and memos, manage patient queries, and work with hospital IT systems to ensure efficient admin delivery and timely reporting.

Qualifications

• Providing admin support to Medical Secretaries.
• Experience dealing with patient queries via emails and phone calls.
• Experience using hospital IT systems.

Responsibilities

• Providing admin support to Medical Secretaries
• Using numerous hospital IT systems
• Dealing with patient queries via emails and phone calls
• Sending reports and clinical data to GPs
• To undertake general admin duties, typing/photocopying/filing.
• To provide any regular reports as required by the medical secretaries/team leader
• Working unsupervised/with minimal support

Skills

Proactive

Organised

Job description

Are you looking for a new challenge? Would you like to work in a rewarding, challenging and supportive team to help support the admin functions of our busy and dynamic Accident and Emergency Department? Are you proactive, organised and looking to work within an established team and positive working environment while gaining valuable new skills? If your answers are yes please read on., This is an exciting new opportunity for a Support Medical Secretary, 37.5 hours to be worked over 5 days Mon-Fri, working at Sandwell Health Campus.Under the guidance of our admin team leaders, you will be responsible for providing comprehensive admin support to our medical secretarial team, which will be focused on the ED consultants and medical team in ensuring the delivery of effective care and administration services, including day-to-day administration tasks such as dealing with correspondence, reports, letters, and memos and using various hospital systems.

• Providing admin support to Medical Secretaries
• Using numerous hospital IT systems
• Dealing with patient queries via emails and phone calls
• Sending reports and clinical data to GPs
• To undertake general admin duties, typing/photocopying/filing.
• To provide any regular reports as required by the medical secretaries/team leader
• Working unsupervised/with minimal support
  Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people. Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community. Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique. We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.When we say we're 'with you all the way' we want you to know that we mean it.Visit the SWB website to find out more about our ambitions and people plans.