Administrator

Mid and South Essex NHS Foundation Trust; Chelmsford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

NHS pension

Generous annual leave

Flexible working where possible

Cycle to Work scheme

Job summary

Mid and South Essex NHS Foundation Trust is seeking a Medical Secretary Administrator to join our Medical Secretarial Service at Broomfield Hospital. You will support clinical teams with a range of administrative tasks and help maintain high-quality patient care.

Full training and mentoring are provided. If you are organised, have excellent communication skills and enjoy teamwork, we’d love to hear from you.

Qualifications

• Experience in administration or healthcare administration.
• Strong organisational and communication skills.
• Ability to maintain accurate patient records and manage documents.

Responsibilities

• Provide comprehensive administrative support to the clinical team, undertaking a range of duties including filing, scanning, correspondence management, form completion and maintaining accurate patient records.
• Support patient pathways by tracking patient progress, monitoring appointments and ensuring relevant information is updated and available in a timely manner.
• Process incoming and outgoing post, distribute correspondence appropriately and assist with the preparation and sending of patient letters.
• Retrieve and manage telephone messages, responding to enquiries promptly and escalating issues where necessary.
• Maintain and update spreadsheets, databases and other administrative systems, ensuring information is accurate, complete and up to date.
• Collate diagnostic results and ensure relevant documentation is available to support clinical decision-making and patient care.
• Contact patients by telephone as required to confirm appointments, provide information and support the smooth coordination of services.
• Provide secretarial and clerical support to the wider team, contributing to the efficient and effective delivery of patient-centred care.

Job description

Medical Secretary Administrator Are you looking for a rewarding administrative role within the NHS, where your work makes a real difference to patient care? We have an exciting opportunity to join our Medical Secretarial Service at Broomfield Hospital as part of a friendly and supportive team. This role offers the chance to develop your administrative skills within a busy healthcare environment, providing essential support to clinical teams and helping ensure a high-quality service for patients. Whether you already have administration experience or are looking to build your career, full training and mentoring can be provided to help you succeed. If you are organised, motivated, have excellent communication skills and enjoy working as part of a team, we’d love to hear from you. Join us and play an important role in supporting the delivery of outstanding patient care.

Key Responsibilities

• Provide comprehensive administrative support to the clinical team, undertaking a range of duties including filing, scanning, correspondence management, form completion and maintaining accurate patient records.
• Support patient pathways by tracking patient progress, monitoring appointments and ensuring relevant information is updated and available in a timely manner.
• Process incoming and outgoing post, distribute correspondence appropriately and assist with the preparation and sending of patient letters.
• Retrieve and manage telephone messages, responding to enquiries promptly and escalating issues where necessary.
• Maintain and update spreadsheets, databases and other administrative systems, ensuring information is accurate, complete and up to date.
• Collate diagnostic results and ensure relevant documentation is available to support clinical decision-making and patient care.
• Contact patients by telephone as required to confirm appointments, provide information and support the smooth coordination of services.
• Provide secretarial and clerical support to the wider team, contributing to the efficient and effective delivery of patient-centred care.

Key Benefits

• As well as working alongside great colleagues, you’ll benefit from a generous annual leave entitlement, an excellent NHS pension scheme, and access to a wide range of staff support services covering areas such as childcare, health and well-being, fitness and mental health.
• We also offer flexible working arrangements where possible, alongside employee benefits including the Cycle to Work scheme and discounted travel options.

For full details about this varied and rewarding role, please see attached job description. We look forward to your application. Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications. Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.