Medical Secretary - Paediatrics

Sandwell and West Birmingham NHS Trust; West Bromwich; Hybrid; GBP 28,000 - 31,000; Part time

Benefits offered by this job

Part time

Flexible working

Home or remote working

Job summary

Sandwell and West Birmingham NHS Trust is recruiting for an experienced Medical Secretary to join the Paediatric administration team at Sandwell Hospital. The role is 30 hours per week with a friendly, flexible working environment and the option for some home working days.

You will need AMSPAR or RSA Typing Level 2, and ideally experience with 18-week pathways, waiting lists, and patient information systems. Strong organisational and communication skills are essential.

Qualifications

• AMSPAR or RSA Typing Level 2 required.
• Experience with NHS pathways and patient management.
• familiarity with patient information systems and IT
• Strong organisation and communication; able to prioritise workloads.
• Experience in a fast-paced NHS environment is desirable.

Responsibilities

• Actively managing administrative processes for patient pathways in Paediatrics.
• Co-ordinates and tracks a caseload from referral to discharge.
• Provide secretarial support to Consultants and clinical teams; liaison with patients and GP's.

Skills

NHS experience

Waiting list management

Patient information systems

Communication skills

Prioritising workloads

Education

AMSPAR

RSA Typing Level 2

Medical Terminology

GCSE English and Maths

Tools

PAS systems

Medical databases

Job description

Main area Paediatrics Grade NHS AfC: Band 4 Contract Permanent: Hours to be worked over 5 days preferably Hours

• Part time
• Flexible working
• Home or remote working

30 hours per week Job ref 381-WC-7899814-A

Site SWB NHS Trust Town West Bromwich Salary £28,392 - £31,157 pro rata per annum Salary period Yearly Closing 05/10/2026 23:59

Here at Sandwell and West Birmingham NHS Trust we’re committed to recruiting and supporting a diverse workforce and we welcome applications from all parts of the community. We are committed to having a team that is made up of diverse skills, experiences and abilities whilst employing people to our organisation who meet our Trust values of ambition, respect and compassion. With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more. We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.

Job overview

Are you an experienced NHS medical secretary looking to work within a friendly, established team and in a flexible and supportive working environment? If your answers are yes please read on…

We have an exciting Medical Secretary positions available, based at Sandwell Hospital working as part of the Paediatric administration team

This Position is for 30 hours per week

We are a fun, friendly team of secretaries, and looking for someone to join us who is also a team player. This position will be based at Sandwell Hospital. We offer flexible working with the option for some working from home days each week.

The key minimum requirements for this position are the AMSPAR qualification, or a minimum of 2 years previous medical secretary experience.

Candidates should also have experience of managing 18 week pathways and waiting list management, plus knowledge and evidence of patient information systems and other relevant IT systems. Personal organisation, great communication skills and the ability to priorities workloads to juggle the ever changing priorities of the NHS are also essential, as is the experience of working in a fast paced environment.

Main duties of the job

Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams.

Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway i.e. outpatients, day case, diagnostics and inpatients from referral to treatment and discharge for Paediatrics.

Providing secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality co-ordinated and integrated care including liaison with patients, careers GP’s and other service users.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for full details on what this role entails.

Person specification

Experience

• Substantial experience within the NHS.
• Knowledge of waiting list / patient management systems.
• Knowledge of PAS systems and other relevant databases.
• Experince of managing 18week pathway
• Cancer Services knowledge and/or experience

Qualifications

• Amspar or RSA Typing level 2
• Medical Terminology
• GCSE English and Maths grade C and above
• RSA Typing Level 2
• AMSPAR

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond".

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

• Better protect elective / planned care service delivery across the system by organising on a 'hot and cold' arrangement
• Consider the optimal use of resources through consolidation and specialisation, and
• Seek to reduce unwarranted variance, level up / standardise care through a 'Networked Service Solution' approach across the four sites

Against this context, ... may be an expectation to work flexibly acrossthefour partner Trusts to better meet patient and service needs.

As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department by joining ourGreen Impact programme.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.