Administration Assistant

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust; United Kingdom; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Annual leave

NHS Pension

Job summary

Northumbria Healthcare NHS Foundation Trust seeks an Administration Assistant to join the Medicines Manufacturing Centre (MMC) in Seaton Delaval. The role covers customer service, procurement, supply chain and general administration to support MMC leadership and teams.

Working within a pioneering NHS manufacturing facility, you will assist with HR admin tasks, onboarding and recruitment processes, ensuring smooth operations and timely information flows across the unit.

Qualifications

• Level 3 Qualification in business administration or equivalent experience.
• ECDL/advanced ECDL.

Responsibilities

• To provide administrative support across customer service, procurement, supply chain and administration functions as well as the wider MMC Team.
• To support Senior Administrator in carrying out administrative tasks to support MMC’s Leadership team and wider team members in meeting co-ordination and HR administration.

Skills

Administration

Communication

Education

Level 3 Qualification in business administration or equivalent experience

ECDL/advanced ECDL

Tools

Excel

Job description

Site MMC - Northumbria Healthcare Manufacturing and Innovation Hub Town Seaton Delaval Salary £25,760 - £27,476 per annum Salary period Yearly Closing 27/09/2026 23:59

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you:

• Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
• Support and connection through a variety of Staff Network groups
• A range of flexible working opportunities
• Generous annual leave and pension scheme
• Access to lease car and home electronics scheme (qualifying criteria applies)
• Opportunities to improve your professional development through our vast training programmes
• Access to savings scheme via salary sacrifice with Northumberland Community Bank

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

Job overview

An exciting opportunity has arisen for a proactive Administration Assistant to join the Medicines Manufacturing Centre (MMC)——a cutting-edge NHS pharmaceutical production facility based in Seaton Delaval, Northumberland. The MMC is in its final design stages. This is a fantastic opportunity to be part of a pioneering NHS manufacturing facility, supporting a leadership team committed to quality, innovation, and patient care.

All employees of the Medicine Manufacturing Centre (MMC) are currently employed by Northumbria Healthcare NHS Foundation Trust, under Agenda for Change Terms and Conditions. Should the service be transferred into alternative ownership, those employees with start dates prior to the transfer date, will be protected under Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE). Therefore, employees will transfer to the new employer on the same terms and conditions, which are protected and the employees’ continuity of employment is preserved.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• To provide administrative support across customer service, procurement, supply chain and administration functions as well as the wider MMC Team.
• To support Senior Administrator in carrying out administrative tasks to support MMC’s Leadership team and wider team members in meeting co-ordination and HR administration.

Working for our organisation

The Medicines Manufacturing Centre (MMC) is a brand-new, purpose-built NHS pharmaceutical production facility located at the Northumbria Innovation and Manufacturing Hub in Seaton Delaval, Northumberland. This cutting-edge centre is part of the North East and North Cumbria Provider Collaborative and has been established to meet the growing need for high-quality, regionally manufactured Ready-to-Administer (RtA) medicines and advanced aseptic products.

Funded with £30 million of investment from NHS England, the MMC will support a secure, sustainable supply chain for critical medicines, particularly for oncology and other high-risk therapies, while creating skilled jobs and driving innovation across the region. The facility is designed to operate under a Manufacturer’s Specials Licence (MS) and aims to secure a Wholesale Dealer’s Authorisation (WDA(H)), ensuring compliance with MHRA, GMP, and GDP regulations from day one.

At the MMC, quality, patient safety, and staff wellbeing are at the heart of everything we do. Our leadership team is committed to building a culture of openness, learning, and continuous improvement—offering staff a rare opportunity to help shape the systems, teams, and values of a truly modern NHS manufacturing unit.

Working at the MMC means being part of a forward-thinking and supportive team focused on enabling frontline clinical staff to spend more time with patients by delivering safe, ready-to-use medicines.

Detailed job description and main responsibilities

• Supports the Senior Administrator in the delivery of a comprehensive administrative service to
  MMC's Leadership Team and wider team members.
• Takes and transcribes minutes of meetings, and maintains action trackers, following up on
  outstanding actions as directed.
• Supports the co-ordination of meetings, including organising diaries, preparing and distributing
  agendas, collating papers, and booking venues and refreshments.
• Supports in maintaining Health Roster records, ensuring rotas and staff records are kept
  accurate and up to date.
• Supports in maintaining HR documentation on Therefore (and other systems as required),
  including sickness, annual leave, and personnel records.
• Provides administrative support to the recruitment process, including arranging interviews and
  preparing recruitment paperwork.
• Provides administrative support for new starter onboarding, including preparing induction
  materials, coordinating first-day arrangements and any uniform and PPE requests.
• Raises and monitors tickets for any maintenance, facility or site wide issues.
• Welcomes and manages visitors to site, including visitor sign-in and induction support.
• Provides reception cover, including monitoring the general telephone line and mailbox, responding to or redirecting enquiries as appropriate.
• Develops and maintains administrative databases/spreadsheets to support quick and accurate retrieval of information.
• Escalates complex, sensitive, or non-routine issues to the Senior Administrator as appropriate.

Person specification

Qualifications

• Level 3 Qualification in business administration or equivalent experience
• ECDL/advanced ECDL

Experience and knowledge

• Administration Experience
• Experience in Excel to create reports
• Experience working within NHS or Pharmacy environment

Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

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