Administration Assistant

Kent Community Health NHS Foundation Trust; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A community health organization in Greater London is seeking an Administration Assistant to provide administrative support to various teams. This role includes interaction with clinical staff during outreach programs and requires strong communication skills and the ability to work independently in a busy environment. Applicants should have relevant experience and a commitment to excellent customer service. The position is part of a thriving team dedicated to high-quality patient care.

Qualifications

• Experience of working in customer care and administrative roles.
• Ability to maintain stock levels and manage multiple tasks.
• Strong understanding of Health & Safety issues.

Responsibilities

• Provide comprehensive administrative support to clinical teams.
• Assist in school intervention programme visits and project field support.
• Act as a professional contact point for enquiries.

Skills

Good inter-personal skills

Good organisational skills

Ability to juggle unpredictable workloads

Education

NVQII Customer Care or equivalent experience

Experience in a front line capacity

Administrative/clerical duties experience

Preferably within a clinical service

Job description

Kent Community Health NHS Foundation Trust

Administration Assistant

Closing date: 05 January 2026

We are currently looking for an Admin Assistant to provide efficient and comprehensive administrative support to the Oral Health Promotion admin and clinical teams delivering a broad range of large-scale community outreach programmes. You will act as an ambassador for the Service, promoting the highest standards of excellence in working practices.

You will support the clinical teams on school intervention programme visits during the academic year and during school term breaks, offering admin support to the Project teams and clinics as and when needed. You will be expected to primarily support the teams in multiple boroughs across North East London if the need should arise.

You will ensure stock levels are maintained and inform the Project Support Officers when stock is running low. You will support a cohesive team approach and be able to develop and strengthen working relationships both internally and externally.

Main duties of the job

The post holder will need to be able to work in a very busy environment whilst remaining calm, so the ability to work independently, proactively and under pressure is important.

Excellent communication and interpersonal skills are required to act as a professional contact point for all enquiries with the ability to exercise tact, diplomacy and empathy.

A positive attitude, excellent organisational and problem solving skills and a commitment to excellent customer service is essential. You will be required to travel around London to provide project field support for clinical staff applying fluoride varnish programmes and other outreach programmes as and when required to meet Service need.

We welcome applications from individuals wishing to further their knowledge and skills and gain a recognised qualification. You will develop new skills and knowledge whilst working with an established team, gaining valuable work experience.

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values: compassionate, Aspirational, Responsive, Excellent.

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences.

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission.

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work.

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suit us both.

See where you can go with KCHFT career pathways.

Job responsibilities

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you; their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can't wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Qualifications & experience

• NVQII Customer Care or equivalent experience.
• Experience of working in a front line capacity e.g. customer care, reception.
• Experience of undertaking a broad range of administrative/clerical duties.
• Preferably within a clinical service.

Knowledge & Skills

• Good inter-personal skills with the ability to communicate and engage positively with children.
• Good organisational skills & ability to prioritise own workload.
• Proven ability to work within a team and independently using own initiative.
• Understanding of Health & Safety issues.
• Experience of data entry systems with accurate keyboard skills.

Personal Attributes

• Ability to juggle unpredictable workloads.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Kent Community Health NHS Foundation Trust