Administration Assistant

Telford & Wrekin Council; Dawley; On-site; GBP 21,000 - 27,000; Full time

Job summary

Telford & Wrekin Council is seeking a friendly Administration Assistant to join our busy school office. You will be the first point of contact for parents, pupils and visitors, handling reception duties and delivering a high standard of administrative support.

Excellent literacy, numeracy and ICT skills are essential, with experience in an office environment. The role involves pupil attendance, general administration and safeguarding checks, with DBS checks applied for successful candidates.

Qualifications

• Excellent literacy, numeracy and ICT skills.
• Experience in an office environment.
• Ability to handle confidential information.
• DBS check is required for successful candidates.

Responsibilities

• Reception duties and front desk responsibilities.
• Manage pupil attendance records.
• Handle general administration tasks.
• Support pupil welfare activities.

Skills

Reception duties

Communication

ICT skills

Administrative experience

Tools

MS Office

Job description

We are seeking to appoint a friendly and enthusiastic Administration Assistant to join our administration team as soon as possible. As you will be the first point of contact for the school, you will need to be welcoming and able to communicate effectively in a warm and professional manner with parents, pupils, staff, governors and visitors.

• friendly and enthusiastic


• caring and sensitive to others


• self-motivated and committed to deliver a high standard of work


• well organised and able to work under pressure


• able to demonstrate a positive attitude and 'can do' approach


• able to work effectively as part of a team


• has strong attention to detail


• sensitive in handling confidential information


• able to contribute to the ethos and values of our school

You will be working in our extremely busy school office under the direction of the School Business Manager, dealing with a wide range of tasks including reception duties, pupil attendance, general administration tasks and pupil welfare. Excellent literacy, numeracy and ICT skills and experience of working in an office environment is essential., The school is committed to safeguarding children and young people, all shortlisted candidates will be subject to online checks. All successful candidates are subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.

Join Team Telford - Where People Make the Difference We're proud to be the LGC Local Authority of the Year 2025 - and it's all thanks to our incredible people. At Telford & Wrekin Council, we don't just deliver services - we protect, care, and invest in our borough. Our teams are trusted, supported, and empowered to make a real impact.

A friendly, inclusive and dynamic workplace, competitive pay, generous benefits, flexible working and great development opportunities. A culture that celebrates diversity and champions inclusion. If you're passionate about making a difference, we'd love to hear from you.