Administration Assistant

Hamiltons Group Limited - now part of Jerroms GCN; Coventry; On-site; GBP 18,000 - 21,000; Full time

Job summary

Hamiltons Group Limited, now part of Jerroms GCN, is seeking an Administration Assistant to support a busy office in Coventry. You will handle front-desk duties, phone enquiries, post, and document filing while maintaining a professional environment for clients and colleagues.

You should be organised, take pride in accuracy, and be confident with Microsoft Office (Outlook, Word, Excel). Previous admin experience and a proactive, reliable approach are highly valued for this role.

Qualifications

• Experience in administration or office settings preferred.
• Strong organisational skills and attention to detail.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Professional, friendly, and confident when dealing with clients and colleagues.
• Ability to manage varied workload and prioritise tasks.
• Reliable, proactive, and eager to support the team.

Responsibilities

• Answer incoming telephone calls and direct enquiries appropriately.
• Welcome clients and visitors, providing a professional first impression.
• Process incoming and outgoing post, including banking cheques.
• Prepare refreshments for clients and maintain reception and meeting areas.
• Scan, file and manage documents accurately using our systems.
• Provide general administrative support to the wider team to keep work flowing efficiently.

Skills

Microsoft Office

Organisation

Attention to detail

Communication

Prioritisation

Reliability

Customer service

Job description

We are a busy and professional office committed to delivering an excellent service to our clients. Our administration team plays a vital role in ensuring the smooth running of the business by providing efficient support to colleagues and maintaining a welcoming environment for clients and visitors. As our Administration Assistant, you will provide essential office support, helping to ensure that daily operations run efficiently while delivering a professional experience for clients and colleagues.

• Answer incoming telephone calls and direct enquiries appropriately.
• Welcome clients and visitors, providing a professional first impression.
• Process incoming and outgoing post, including banking cheques.
• Prepare refreshments for clients and maintain reception and meeting areas.
• Scan, file and manage documents accurately using our systems.
• Provide general administrative support to the wider team to keep work flowing efficiently.

We're looking for someone who enjoys being organised, takes pride in delivering highquality work and is happy working as part of a busy office team.

The Person

• Previous administration or office experience is desirable.
• Excellent organisational skills with strong attention to detail.
• Confident using Microsoft Office, including Outlook, Word and Excel.
• Professional, friendly and confident when dealing with clients and colleagues.
• Able to manage a varied workload and prioritise tasks effectively.
• Reliable, proactive and keen to learn and support the wider team.