Administration Assistant

Forrest Recruitment Ltd.; Chester; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free parking

Job summary

Forrest Recruitment Ltd. is seeking an Administration Assistant to join a busy head office in Chester City Centre.

You will provide essential admin support across a large estate, handling licensing applications, renewals and related paperwork while collaborating with internal teams and licensees. This office-based role requires outstanding organisational skills, accuracy and the ability to meet tight deadlines.

Qualifications

• Highly organised and accurate with the ability to manage competing priorities.
• Strong written and verbal communication skills.
• Proactive and motivated with a customer-focused approach.
• Proficient in Microsoft Word and Excel, including mail merge.
• Able to work in a busy head-office environment and meet deadlines.

Responsibilities

• Processing licensing applications, forms and notifications and maintaining accurate records.
• Managing annual premises licence renewals and gaming permit renewals.
• Preparing and distributing due diligence information to licensees.
• Managing the licensing inbox and escalating matters where appropriate.
• Liaising confidently with Local Authorities, external agencies and internal teams by phone and email.
• Providing day-to-day administrative and customer service support to field-based teams and licensees.
• Supporting the Licensing Manager with general administration and ad hoc duties.

Skills

Highly organised

Strong communicator

Proactive

Customer-focused

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Mail merge

Job description

Administration Assistant - Chester City Centre - Free Parking - Full-time -Office-based, 5 days per week - £25k per annum

We're currently recruiting for an Administration Assistant to join a busy head office team, providing essential administration and support across a large estate.

This is a varied role where you'll work closely with internal teams, licensees, Local Authorities and external agencies, helping to ensure licensing requirements are managed accurately and within deadlines.

The Role

• Processing licensing applications, forms and notifications and maintaining accurate records.
• Managing annual premises licence renewals and gaming permit renewals.
• Preparing and distributing due diligence information to licensees.
• Managing the licensing inbox and escalating matters where appropriate.
• Liaising confidently with Local Authorities, external agencies and internal teams by phone and email.
• Providing day-to-day administrative and customer service support to field-based teams and licensees.
Supporting the Licensing Manager with general administration and ad hoc duties.

About You

• Highly organised, accurate and able to manage competing priorities.
• Comfortable working in a busy environment and meeting tight deadlines.
• Confident using Microsoft Word and Excel, including mail merge.
• A strong communicator, both written and verbal.
• Proactive, enthusiastic and motivated.
Customer-focused with excellent attention to detail.

This is a head-office-based position, with the expectation of working from the office 5 days per week.