Clerical Assistant

Allscreens Nationwide Ltd; Bournemouth; On-site; GBP 18,000 - 23,000; Full time

Job summary

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust is seeking an Administrative Support Assistant to deliver a comprehensive administrative service within the department. You will support Consultant Secretaries, Medical Secretaries and clinical teams, ensuring the smooth operation of the service and accurate patient records.

The role requires strong organisational skills, proficiency in Microsoft Office, audio typing and the ability to manage multiple priorities in a busy hospital

Qualifications

• Experience with Microsoft Office applications, audio typing and general office administration.
• Excellent communication and organisational skills.
• Ability to manage competing priorities and work independently.
• Commitment to patient confidentiality and data protection.

Responsibilities

• Handle telephone enquiries and direct to appropriate teams.
• Scan and upload documents and manage electronic records.
• Photocopying and shredding confidential information as required.
• Distribute mail and maintain accurate patient records.
• Provide administrative support to Consultant Secretaries and Medical Secretaries.

Skills

Microsoft Office

Audio typing

Office administration

Telephone enquiries

Education

Healthcare admin experience

Job description

We are seeking a motivated and organised Administrative Support Assistant to provide a comprehensive administrative service within the department. The post holder will support Consultant Secretaries, Medical Secretaries and wider clinical teams to ensure the efficient running of the service. The successful candidate will be computer literate with experience in Microsoft Office applications, audio typing, and general office administration. They will be responsible for managing a range of duties including telephone enquiries, document scanning and uploading, photocopying, shredding confidential information, mail distribution, and maintaining accurate patient records. The role requires excellent communication and organisational skills, with the ability to manage competing priorities, work independently using initiative, and maintain professionalism in a busy environment with frequent interruptions and tight deadlines. A commitment to patient confidentiality, data protection, and high standards of customer service is essential.

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust