Administration Assistant

Northern Ireland Electricity Networks Limited; Belfast City District; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive market rate salary

Company pension scheme matched up to 8

Minimum of 23 days holidays plus 11 0f

Buy & Sell Annual leave

Professional accreditation

Educational & Training opportunities

Health and Wellbeing Programmes

Annual Flu vaccination program

Occupational health & welfare counsell

Job summary

Northern Ireland Electricity Networks Limited seeks a customer-focused clerical/administrative professional to join our team in Northern Ireland. You will use MS Office, especially Excel, and apply strong numerical skills to keep accurate records and support operational delivery.

The role is 37 hours per week with a competitive reward package including a company pension, generous holiday allowance, educational and training opportunities, and health and wellbeing programmes; occasional travel may

Qualifications

• Minimum 4 GCSEs including Mathematics and English, or two years relevant clerical/administrative experience.
• ,

Skills

MS Office

Numerical skills

IT skills

Customer interaction

Education

GCSEs incl Mathematics & English

Tools

Microsoft Excel

Live Q

SAP ISU

Job description

Essential Criteria:

• Minimum 4 GCSE's (or equivalent) at Grade C including Mathematics and English Language; or minimum two years relevant experience preferably in a clerical / administrative role.
• Developed IT Skills (including MS Office, in particular Microsoft Excel) with strong numerical skills.
• Driving licence and access to a car or ability to meet the travel requirements of the role.

Desirable Criteria

• Minimum of five year's experience working in a busy office environment.
• Previous experience of interacting and communicating directly with customers.
• Working knowledge of Live Q and SAP ISU.
• Knowledge of the NI Retail Electricity Market arrangements.

• Customer centric
• Flexiblity & adaptability
• Interpersonal skills

Specific Expertise

Customer Service

Contract Hours

37.00

ASBP

We offer a competitive and attractive reward package which is regularly reviewed. It includes (but not limited to):

Excellent Rewards

• Competitive market rate salary
• Company pension scheme matched up to 8% (plus SMART pension where employees benefit from lower national insurance contributions
• Minimum of 23 days holidays plus 11 statutory days
• Opportunity to Buy & Sell Annual leave
• Professional accreditation
• Educational & Training opportunities

Personal Wellbeing

• Health and Wellbeing Programmes
• Annual Flu vaccination program
• Occupational health & welfare counselling support
• Health care schemes – BHSF
• Enhanced maternity/paternity provisions & childcare schemes
• Family friendly policies
• Eye Test vouchers
• Access to discounts / Perks card
• Salary sacrifice schemes such as the Cycle to Work scheme
• Long Service & Full attendance Awards
• Social Club

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