Administration Apprentice based at Ram Mill Business Centre, Oldham

Spring Brook Academy; Oldham; On-site; GBP 17,000 - 21,000; Part time

Job summary

Spring Brook Academy in the United Kingdom is offering an apprenticeship administrative role within the Central Team. The successful candidate will provide front-line customer service, handle enquiries, and support preparation of documents and communications.

The role involves welcoming visitors, assisting with meetings, and maintaining records, calendars and general duties across the Central Team as priorities require.

Responsibilities

• Providing high-quality customer service through answering routine telephone and face-to-face enquiries, taking messages and forwarding them on to the relevant person as required
• Welcoming visitors to the sites, ensuring health and safety and safeguarding procedures are followed, such as signing in/out of a register, issuing badges/passes or escorting visitors as required
• Preparing and formatting documents, spreadsheets, presentations, agendas, meeting papers, and other materials
• Providing routine clerical support e.g. photocopying, filing, emailing, completing routine forms and other general administration
• Assisting with the organisation of meetings including the provision of refreshments and associated housekeeping tasks
• Maintaining records and information: This involves preparing documents and communications, managing shared calendars, and coordinating general inquiries received by the Central Team.
• Supporting routine communications with schools, colleagues and external organisations, including preparing and distributing emails, information and meeting or event details.
• Undertaking other reasonable administrative duties appropriate to the apprenticeship and providing support across the Central Team as priorities require.

Job description

• Providinghigh-quality customer service through answering routine telephone andface-to-face enquiries, taking messages and forwarding them on to the relevantperson as required
• Welcomingvisitors to the sites, ensuring health and safety and safeguarding proceduresare followed, such as signing in/out of a register, issuing badges/passes orescorting visitors as required
• Preparing andformatting documents, spreadsheets, presentations, agendas, meeting papers, andother materials.
• Providing routineclerical support e.g. photocopying, filing, emailing, completing routine formsand other general administration
• Assisting withthe organisation of meetings including the provision of refreshments andassociated housekeeping tasks
• Maintainingrecords and information: This involves preparing documents and communications,managing shared calendars, and coordinating general inquiries received by theCentral Team.
• Supporting routinecommunications with schools, colleagues and external organisations, includingpreparing and distributing emails, information and meeting or event details.
• Undertaking otherreasonable administrative duties appropriate to the apprenticeship andproviding support across the Central Team as priorities require.