Admin Scheduler - Newtownabbey

Confidential; Newtownabbey; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

35 days holiday pro rata

Job summary

Northern Ireland Housing Executive is seeking an Admin Scheduler for Newtownabbey. The role is based at DLO Cloughfern Avenue and runs 8:00am–4:00pm, 37 hours per week, with a temporary ongoing contract. The position offers £13.69 per hour and 35 days holidays pro rata.

Applicants should have a Level 3 qualification or equivalent and relevant admin experience, plus proficiency in Word/Excel/Outlook. A Basic AccessNI check is part of the process and the company promotes equal opportunities.

Qualifications

• Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year's relevant general administrative experience
• OR Have five GCSEs (Level 2), or equivalent qualification, plus at least two years' relevant general administrative experience
• OR Can demonstrate three years' general administrative and can demonstrate ongoing learning through relevant courses and/or through relevant supported work place or on-the-job training
• Demonstrate the relevant number of years' experience in providing an administrative service, engaging with customers and staff to coordinate service delivery, and using Word, Excel or Outlook at an intermediate level

Responsibilities

• To build and maintain an understanding of the schedule of rates.
• To carry out and complete work to a high standard and in a timely manner to meet contract KPIs.
• To use a wide range of systems to record, manage, create, analyse, and retrieve repairs information.

Skills

Administrative experience

Customer engagement

Record keeping

Education

BTEC National Certificate (Level 3) or equivalent

GCSEs (Level 2) or equivalent

Tools

Word

Excel

Outlook

Job description

Northern Ireland Housing Executive - Admin Scheduler - Newtownabbey

About the role:

• £13.69 per hour
• DLO Cloughfern Avenue, Newtownabbey
• 8:00am - 4:00pm
• Hours of Work: 37 hrs per week
• Holidays: 35 days pro rata
• Duration: Temporary, ongoing
• Please note closing date for this vacancy is 12 noon on 3rd September 2026 - however you can register your interest for other upcoming vacancies by applying today

Duties include:

• To build and maintain an understanding of the schedule of rates.
• To carry out and complete work to a high standard and in a timely manner to meet contract KPIs.
• To use a wide range of systems to record, manage, create, analyse, and retrieve repairs information.

Criteria:

• Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year's relevant general administrative experience
• OR Have five GCSEs (Level 2), or equivalent qualification, plus at least two years' relevant general administrative experience
• OR Can demonstrate three years' general administrative and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training
• Demonstrate the relevant number of years' experience in each of the below areas:
• Providing an administrative service
• Engaging with customers and staff to coordinate service delivery
• Using a range of computer packages, including Word, Excel, Outlook at intermediate level
• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.

Riada Resourcing is an equal opportunities employer.