Admin Officer – Mental Health Team & Power BI Analytics

Greater Manchester Mental Health NHS Foundation Trust; Sale; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

27 days annual leave + bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

Zusammenfassung

CMHT North & West Trafford is seeking an Admin Officer to support the clinical team with appointment booking, referral processing and performance reporting. The role sits in Crossgate House within the Trafford Community services and requires strong office skills, confidentiality and NHS knowledge.

You will handle referrals, prepare letters, and assist in multi-disciplinary meetings while delivering a reliable administrative service and data quality improvements using Power BI.

Qualifikationen

• Office experience required.
• Knowledge of data protection and patient confidentiality.
• Mental health/NHS knowledge preferred.
• Experience with performance analytics and Power BI.
• Knowledge of EPR systems.
• Competency-based qualification or demonstrable experience.

Aufgaben

• Provide admin support to the clinical team for appointments, referrals and correspondence.
• Log referrals and coordinate appointments for service users and carers.
• Take and transcribe notes from meetings; minute taking during MDT and safeguarding.
• Produce regular performance analytics reports using Power BI to support service improvements.
• Maintain data protection and patient confidentiality in daily admin processes.

Kenntnisse

Office experience

Data protection

Patient confidentiality

Mental health knowledge

NHS knowledge

Performance analytics

Power BI

EPR knowledge

Ausbildung

Competency-based qualification

Tools

Power BI

EPR systems

Jobbeschreibung

CMHT North & West Trafford is seeking an Admin Officer to support the clinical team with appointment booking, referral processing and performance reporting. The role sits in Crossgate House within the Trafford Community services and requires strong office skills, confidentiality and NHS knowledge.

You will handle referrals, prepare letters, and assist in multi-disciplinary meetings while delivering a reliable administrative service and data quality improvements using Power BI.