Admin Lead - Urgent Treatment Centre

Sussex Community NHS Foundation Trust; Crawley; On-site; GBP 23,000 - 30,000; Full time

Job summary

Sussex Community NHS Foundation Trust is seeking a proactive Admin Lead for the Urgent Treatment Centre in Crawley, overseeing the local administration team and supporting units in East Sussex. The role focuses on diary management, staff data handling, and maintaining efficient administrative processes.

The post involves training the team, coordinating meetings, and ensuring compliance with data protection and professional-registration requirements.

Qualifications

• Experience providing admin support and leading a team in a fast-paced setting.
• Ability to manage diaries, meetings, and administrative workflows.
• Knowledge of data protection and staff record-keeping requirements.

Responsibilities

• Provide general secretarial support and training within the team.
• Manage diaries and provide administrative support for the service.
• Lead on diary management, organise meetings, prepare agendas and minutes.
• Organise administration for the department and delegate where needed.
• Maintain staff personal files, ensure DBS/registration compliance and risk management.
• Maintain Excel databases for salaries, leave, sickness, absences, and training data.
• Keep UTC administration processes up-to-date including crib sheets and pathways, train staff on IT systems.

Skills

Diary management

Administrative support

Data protection compliance

Team training

Meeting coordination

Tools

Excel

Job description

We are seeking a proactive and dedicated Admin Lead to oversee and deliver exceptional administrative support for the Urgent Treatment Centre in Crawley, also overseeing the administration team at Horsham and Bognor MIUs, as well as support the band 4 Admin Lead overseeing the units in the East.

This service provides assessment and treatment of a wide range of minor injuries or illnesses that are urgent but not life‑threatening for adults and children.

If you thrive in a dynamic environment and are passionate about ensuring smooth operational processes, we want to hear from you!

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK

• Provide general secretarial support and training within the team to ensure efficient continuation of service.
• The post holder will be responsible for managing the diaries of the team and providing administrative support for the service.
• The post holder will oversee the team diaries, lead on diary management as required, organise and facilitate relevant meetings, including preparing the agenda, room and ITR equipment, booking venues and taking minutes.
• Responsibility for the organisation of administration for the department, delegation where appropriate to the other members of the administration team.
• To manage the staff personal files in order to ensure compliance with data protection and risk management including having systems in place to ensure that nursing staff’s registration with their Professional Council and other employment requirements are up-to‑date.
• To maintain databases in Excel to provide information relating to salaries, annual and other leave, sickness and absences, study and training, and other related personnel data, ensuring that policy, procedures and standards are adhered to in respect of these processes.
• To maintain and keep up-to‑date the UTC administration processes including updating all UTC crib sheets , local service directory, UTC pathways ,and ensure all staff are trained in using IT systems

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

For further details / informal visits contact: Name: Louisa Sykes Job title: Operational Team Lead Email address: [e-mail] Telephone number: 07884078390