Administrator

Sussex Community NHS Foundation Trust; Brighton; On-site; GBP 23,000 - 29,000; Full time

Job summary

Sussex Community NHS Foundation Trust in Brighton is seeking a proactive MSK Health Administrator to support the Musculoskeletal Rehab (MSK) team. The role involves delivering accurate patient administration, coordinating reception duties for MSK and Pelvic Health clinics, and ensuring the timely processing of documentation.

You will input data into SystmOne, triage referrals, and support audits and performance reporting while upholding NHS values of dignity and compassionate care.

Qualifications

• Accurate data input using patient administration systems such as SystmOne.
• Provide high-quality reception duties, greeting and booking in patients attending MSK and Pelvic Health clinics.
• Work closely with the MSK team to ensure all documentation and correspondence are processed accurately.
• Monitor and action incoming referrals and triage outcomes, escalating issues when necessary.
• Support service audits, data collection, and performance reporting as required.
• Uphold NHS values, promoting dignity, respect, and compassionate care in all interactions.

Responsibilities

• Input and manage patient data across MSK clinics and admin systems.
• Greet patients and manage bookings for MSK and Pelvic Health clinics.
• Triage referrals and escalate issues as needed.
• Support audits, data collection, and performance reporting.

Skills

Data entry

Reception duties

Communication

Teamwork

Problem-solving

Education

GCSEs or equivalent

Tools

SystmOne

Job description

Are you ready to play a vital role in transforming healthcare delivery? We’re seeking a proactive and detail-driven MSK Health Administrator to support our Musculoskeletal Rehab (MSK) team. This is your chance to step into a dynamic environment where your coordination skills, initiative, and commitment to service excellence will help improve the lives of patients every day.

We are looking for a reliable, enthusiastic, and organised individual who takes pride in delivering excellent administrative support. You will have a keen eye for detail, strong interpersonal skills, and a proactive approach to problem-solving.

If you are passionate about helping others, have strong communication skills, and are looking to develop your career within the NHS, we would love to hear from you.

This role is based at Brighton General Hospital with travel to Princess Royal Hospital and Hove Poly Clinic as required to cover admin annual leave and admin sickness.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Please review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK

• Ensure accurate data input using patient administration systems such as SystmOne.
• Provide high-quality reception duties, greeting and booking in patients attending MSK and Pelvic Health clinics.
• Work closely with the MSK team to ensure all documentation and correspondence are processed accurately and promptly.
• Monitor and action incoming referrals and triage outcomes, escalating issues when necessary.
• Support service audits, data collection, and performance reporting as required.
• Uphold NHS values, promoting dignity, respect, and compassionate care in all interactions.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Accredited Living Wage Employer, we ensure fair pay for all our staff
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust

Our values

— Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

For further details / informal visits contact: Name: Melissa Ashenford Job title: Cross Site Admin Lead Email address: [e-mail] Telephone number: 03003730873