Admin Assistant - Coundon Primary School

Coventry City Council; Coventry; On-site; GBP 21,000 - 25,000; Full time

Job summary

Coventry City Council, hiring for a School Administrative Assistant at Coundon Primary School, seeks an exceptional administrator who combines professionalism with warmth and approachability. You will be highly organized, proactive, and confident with IT and office systems, supporting daily office tasks and safeguarding procedures.

You will greet pupils, parents and visitors, respond to enquiries, maintain accurate records, and help maintain a smooth, welcoming school office that reflects our

Qualifications

• Exceptional administrator with professionalism and warmth.
• Highly organized, proactive and able to use initiative.
• Excellent communication and interpersonal skills.
• Confident using IT and administrative systems.
• Ability to manage competing priorities under pressure.
• Commitment to safeguarding and confidentiality.

Responsibilities

• Provide front-of-house service to pupils, parents and visitors.
• Undertake a range of administrative duties and maintain records.
• Respond to telephone and face-to-face enquiries promptly.
• Support communication with families and staff and contribute to office organisation.
• Welcome and support families, pupils and staff, maintaining a welcoming environment.
• Handle sensitive information with discretion and maintain confidentiality.
• Support safeguarding procedures and promote child welfare.

Skills

Administrative skills

Communication skills

IT proficiency

Discretion

Safeguarding awareness

Job description

What is the job role?

As our School Administrative Assistant, you will be a key member of our school office team and play an important role in the smooth and efficient day-to-day running of Coundon Primary School.

You will often be thefirst point of contact for pupils, parents, prospective families, visitors and members of the wider community. As such, you will be instrumental in creating that all-importantfirst impression of our school, providing a warm, welcoming and highly professional service to everyone who contacts or visits us.

This is a busy, varied and rewarding role. Alongside providing an excellent front-of-house service, you will undertake a range of administrative duties, respond to telephone and face-to-face enquiries, maintain accurate records, support communication with families and staff, and contribute to the effective organisation of the school office.

Working in a primary school means that no two days are the same. You may be welcoming a new family one moment, supporting a pupil or parent the next, before responding to an urgent request from a member of staff. You will therefore need to be able tomanage competing priorities, remain calm under pressure and respond professionally and sensitively to a wide range of situations.

As part of our office team, you will also have an important responsibility for maintaining confidentiality and supporting the school's safeguarding procedures, ensuring that the safety and wellbeing of our children remains at the heart of everything we do.

Who are we looking for?

We are looking for anexceptional administrator who combines professionalism and efficiency with genuine warmth and approachability.

The successful candidate will be highly organised, proactive and able to use their initiative. You will have excellent communication and interpersonal skills and the confidence to communicate effectively with children, parents, colleagues, visitors and external professionals.

As one of the first people our families and visitors will meet, you will understand the importance of providing anoutstanding first impression. We want someone who will greet people with a smile, listen carefully, communicate sensitively and represent Coundon Primary School with professionalism and pride.

You will need to be confident using IT and administrative systems, have excellent attention to detail and be able to work accurately whilst managing the someone who can identify what needs to be done and take responsibility for seeing it through.

There will be occasions when you are dealing with sensitive information, worried parents or unexpected situations, sodiscretion, good judgement, confidentiality and the ability to remain calm and solution-focused are essential.

Above all, we are looking for someone who genuinely enjoys working with people, has a positive can-do attitudeand wants to become an active and valued member of our school community. You will share our high expectations and our commitment to our school values ofRespect, Responsibility, Resilience and Kindness, helping us to provide the very best possible experience for our children and families.

demands and interruptions that naturally come with a busy school office. You will be

The closing date for applications is midnight on Monday 21st September 2026.

Interview date: Friday 25th September 2026.

Our workforce data shows that men and people from minority ethnic backgrounds are under-represented, we encourage applicants from these backgrounds to apply. This does not prevent individuals with or without other protected characteristics as set out within the Equality Act 2010 from applying for this post.

Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an enhanced criminal record check via the DBS, all relevant safeguarding and pre-employment clearances, and the receipt of two satisfactory references.

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.