Admin Assistant

Coventry City Council; West Midlands; On-site; GBP 21,000 - 26,000; Full time

Job summary

Grange Farm Primary School is seeking an enthusiastic Admin Assistant to be the welcoming face of the school and support pupils, families and staff. You will handle reception duties and help ensure the office runs smoothly in a caring, inclusive school community.

The role focuses on strong communication, organisation and safeguarding commitments, with opportunities for professional development and a positive, supportive team environment.

Qualifications

• Excellent communication and customer service skills.
• Organised and able to prioritise competing tasks.
• Strong administrative skills and keen attention to detail.
• Confident using IT systems, including Microsoft Office applications.
• Can remain calm and professional in a busy environment.
• Builds positive relationships with pupils, parents, colleagues and visitors.
• Understands the importance of confidentiality and professionalism.
• Commitment to safeguarding, inclusion and providing the best outcomes for children.

Responsibilities

• Be the first point of contact for visitors, parents and pupils.
• Provide a professional and welcoming reception service.
• Support the smooth running of the school office.

Skills

Communication skills

Customer service

Organised

Administrative skills

IT proficiency

Calm under pressure

Relationship building

Confidentiality

Tools

Microsoft Office

Job description

What is the job role? We are seeking an enthusiastic Admin Assistant to become the welcoming face of Grange Farm Primary School and play a key role in supporting our pupils, families and staff. We are a caring and inclusive school community where children are at the heart of everything we do. We are proud of our welcoming atmosphere, strong relationships with families and commitment to helping every child thrive.

We offer

• A friendly, supportive and dedicated staff team.
• Opportunities for training and professional development.
• A positive working environment where everyone is valued.
• The chance to make a real difference to the lives of children and families.
• A varied and rewarding role at the centre of school life.

As our Admin Assistant, you will be the first point of contact for visitors, parents and pupils, providing a professional and welcoming reception service while supporting the smooth running of the school office.

Who are we looking for?

• Has excellent communication and customer service skills.
• Is organised, reliable and able to prioritise competing tasks.
• Has strong administrative skills and a keen attention to detail.
• Is confident using IT systems, including Microsoft Office applications.
• Can remain calm and professional in a busy environment.
• Builds positive relationships with pupils, parents, colleagues and visitors.
• Understands the importance of confidentiality and professionalism.
• Shares our commitment to safeguarding, inclusion and providing the very best outcomes for children.

Interview date: Week commencing 12 October 2026

Our workforce data shows that men and people from minority ethnic backgrounds are under-represented, we encourage applicants from these backgrounds to apply. This does not prevent individuals with or without other protected characteristics as set out within the Equality Act 2010 from applying for this post.

Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful candidate will be required to undertake an enhanced criminal record check via the DBS, all relevant safeguarding and pre-employment clearances, and the receipt of two satisfactory references.

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre‑employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.