Operations Assistant

Proper Recruitment; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Proper Recruitment are working with a growing Construction company in North London who are looking for an organised and proactive Operations Assistant to join their team. This is a fantastic opportunity for someone with strong administrative and communication skills who enjoys working in a busy office environment.

The successful candidate will play a key role in coordinating engineers, managing appointments and ensuring clients receive excellent service throughout the process.

Qualifications

• Previous office administration experience is essential.
• Experience in Property, Construction, Maintenance or Facilities Management is desirable.
• Excellent written communication and a professional telephone manner.
• Confident using Microsoft Outlook and Microsoft 365.
• Strong organisational skills with the ability to manage multiple tasks.
• Ability to build rapport with letting agents, clients and tenants.
• Experience with ServiceM8, Fixflo or Dwellant would be beneficial but not essential.
• Proactive, reliable and able to stay calm in a busy environment.
• Full training provided and opportunity for career progression.
• Full-Time | Monday to Friday | Office Based

Responsibilities

• Schedule and coordinate engineers' diaries, including initial appointments and return visits.
• Handle incoming calls and emails from tenants, landlords, letting agents and clients.
• Provide regular updates to customers from booking to job completion.
• Ensure clear communication between engineers, clients and the office.
• Assist with preparing quotations, invoices and job reports.
• Maintain accurate records using internal job management systems and client portals.

Skills

Office administration

Communication skills

Outlook

Microsoft 365

Organisational skills

Relationship building

Proactive

Career progression

Tools

ServiceM8

Fixflo

Dwellant

Job description

Proper Recruitment are working with a growing Construction company in North London who are looking for an organised and proactive Operations Assistant to join their team.

This is a fantastic opportunity for someone with strong administrative and communication skills who enjoys working in a busy office environment. The successful candidate will play a key role in coordinating engineers, managing appointments and ensuring clients receive excellent service throughout the process.

Responsibilities

• Schedule and coordinate engineers' diaries, including initial appointments and return visits.
• Handle incoming calls and emails from tenants, landlords, letting agents and clients.
• Provide regular updates to customers from initial booking through to job completion.
• Ensure clear and accurate communication between engineers, clients and the office.
• Assist with preparing quotations, invoices and job reports.
• Maintain accurate records using internal job management systems and client portals.

Requirements

• Previous office administration experience is essential.
• Experience within Property, Construction, Maintenance or Facilities Management is highly desirable.
• Excellent written communication skills and a professional telephone manner.
• Confident using Microsoft Outlook and Microsoft 365.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Ability to build rapport and maintain professional relationships with letting agents, clients and tenants.
• Experience with ServiceM8, Fixflo or Dwellant would be beneficial but is not essential.
• Proactive, reliable and able to remain calm in a busy working environment.
• Full Training Provided
• Opportunity for Career Progression
• Full-Time | Monday to Friday | Office Based

If you're an experienced administrator looking for an opportunity to develop your career within a growing Construction company, we'd love to hear from you.

Any enquiries can also be directed to [e-mail] or by phone - 0208 057 4047.