Admin Assistant — Care Home, Visitor & Resident Support

Barchester Healthcare Homes Limited; Reading; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Training & development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month rewards

Long Service Awards

Workplace Pension scheme (Employer 3%)

Job summary

Barchester Healthcare Homes Limited is seeking an Admin Assistant at one of its care homes in Reading to support managers, answer calls, manage files and greet visitors. You will engage with residents and their families, help show round prospective clients, and contribute to a warm, vibrant environment.

The role offers opportunities to develop your skills through in-house courses and to participate in a sector-leading rewards package designed to recognise dedication and care excellence.

Qualifications

• Ability to multi-task across admin tasks and residents.
• Proficient computer skills including word processing and spreadsheets.
• Confident telephone manner when answering calls.

Responsibilities

• Answer the phone and handle inquiries.
• Manage files and admin tasks to support managers.
• Meet and greet visitors and assist with tours of the home.
• Engage with residents and their families to deliver quality care experiences.
• Show prospective clients and families around to demonstrate the home’s strengths.

Skills

Multi-tasking

Good computer skills

Confident telephone manner

People-oriented

Tools

Microsoft Office

Job description

Barchester Healthcare Homes Limited is seeking an Admin Assistant at one of its care homes in Reading to support managers, answer calls, manage files and greet visitors. You will engage with residents and their families, help show round prospective clients, and contribute to a warm, vibrant environment.

The role offers opportunities to develop your skills through in-house courses and to participate in a sector-leading rewards package designed to recognise dedication and care excellence.