Admin Assistant - Care Home

Barchester Healthcare; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Free training

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month

Pension contributions

Job summary

Barchester Healthcare is seeking an Admin Assistant to join a busy care home in the Greater London area. You will handle phone inquiries, manage files, meet and greet visitors and support managers with daily admin tasks.

Your people skills will help you engage with residents and their families, contributing to a warm, welcoming environment. The role offers opportunities for on-the-job training and development within a supportive team, with focus on high standards of care and resident

Qualifications

• Ability to multitask across multiple duties in a busy care-home environment.
• Strong computer skills and familiarity with standard office software.
• Confident telephone manner and clear communication with residents, families and staff.
• People-focused approach with genuine interest in residents and their wellbeing.

Responsibilities

• Answer the phone and handle inquiries with professionalism.
• Answering, filing and maintaining resident and admin files.
• Meet and greet visitors and provide campus tours to prospective clients and families.
• Support managers with day-to-day administrative tasks and project work.
• Engage with residents to create a welcoming, vibrant environment.

Skills

Multitasking

Computer skills

Telephone manner

People skills

Communication

Tools

Microsoft Office

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards
• Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.