Admin Assistant - Care Home

Barchester Healthcare; Malvern; Remote; GBP 18,000 - 24,000; Full time

Job summary

Barchester Healthcare in Malvern is seeking an Admin Assistant to provide essential administrative support in a care home. You’ll answer the phone, manage files and support managers, while delivering friendly, high-quality service to residents and visitors.

You’ll greet guests, show prospective clients around, and contribute to a vibrant, welcoming environment. The role offers development through courses and a chance to apply your people skills in a caring setting.

Qualifications

• Ability to multi-task with good computer skills and a confident telephone manner.
• People person who engages with residents and families.

Responsibilities

• Answer the phone and handle administrative files.
• Support managers with day-to-day tasks.
• Greet visitors and engage with residents and families.
• Show prospective clients around to illustrate care environment.

Skills

Multi-tasking

Computer skills

Telephone manner

People skills

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards
• Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.