Admin Assistant - Care Home

Barchester-Healthcare; Copthorne; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free training and development for all

Wellbeing and support tools

Retail discounts and savings

Refer a Friend bonus scheme

Employee of the Month rewards

Job summary

Barchester Healthcare is seeking an Admin Assistant at one of our care homes. You will answer the phone, manage files, support managers, greet visitors, and engage with residents and families, ensuring a welcoming, well-organised environment.

This role rewards strong people skills and a confident, courteous manner. You’ll help create a vibrant, supportive atmosphere and can develop your admin and customer-service skills through our targeted training and development programs.

Qualifications

• Ability to multi-task and stay organized.
• Good computer skills.
• Confident telephone manner.

Responsibilities

• Answer phone and manage calls.
• Handle filing and document storage.
• Support managers with admin tasks.
• Greet visitors and assist residents and families.
• Show prospective clients around the home.
• Help maintain a welcoming environment.

Skills

Multi-tasking

Computer skills

Telephone manner

People skills

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our Refer a Friend bonus scheme
• Employee of the Month rewards and Long Service Awards

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

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