Admin Assistant Band 2 / Senior Admin Assistant Band 3

TN United Kingdom; Kingston upon Thames; On-site; GBP 20,000 - 30,000; Full time

Job summary

Eine angesehene Einrichtung im Gesundheitswesen sucht engagierte Administrative Assistenten, die die erste Anlaufstelle für Patientenanliegen sind. In einer dynamischen Umgebung arbeiten Sie eng mit einem multidisziplinären Team zusammen, um einen reibungslosen Ablauf vom Verweis bis zur Entlassung zu gewährleisten. Diese Rolle bietet die Möglichkeit zur beruflichen Weiterentwicklung und Teilnahme an maßgeschneiderten Schulungen. Ein innovativer Arbeitgeber, der Wert auf Mitarbeiterentwicklung legt und zahlreiche Vorteile bietet, sucht nach talentierten und motivierten Fachkräften, die eine positive Auswirkung auf die Patientenversorgung haben möchten.

Benefits

Karriereentwicklungsmöglichkeiten

Berufliche Unterstützung

Mitarbeiterhilfeprogramme

Qualifications

• Erfahrung im Kundenservice oder Call-Centern.
• Fähigkeit zur Arbeit in einem multidisziplinären Team.

Responsibilities

• Erster Ansprechpartner für administrative Patientenanliegen.
• Verwaltung des Prozesses vom Verweis bis zur Entlassung.

Skills

Kundenservice

Multitasking

Teamarbeit

Education

Abschluss in Verwaltung oder verwandtem Bereich

Job description

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Admin Assistant Band 2 / Senior Admin Assistant Band 3, Kingston upon Thames

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Client:

Kingston Hospital

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

38c9df476183

Job Views:

13

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

Kingston Hospital - First Acute Trust in London to be rated Outstanding by CQC for Overall Quality and Leadership

Kingston Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country – close to London yet surrounded by royal parks, historic buildings and the River Thames. We are located on a single site in Kingston upon Thames, Surrey and run several outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital.

We employ just under 5000 staff who support over 350,000 people locally through a full range of diagnostic and treatment services and have a reputation for innovative healthcare developments, especially in 'patient-focused' care, day surgery, and maternity services.

The South West London Collaborative Bank

Kingston Hospital is part of the South West London Collaborative, offering competitive bank rates across three NHS trusts: St Georges, Kingston Hospital, and Epsom & St Helier. Our Smart App booking system facilitates flexible working!

Health and Wellbeing & Staff Benefits

The Trust invests in staff wellbeing, providing career development opportunities, pastoral support, physiotherapy, occupational health, counselling, and Employee Assistance Programmes. Recent awards include:

• Health Heroes Awards 2018 – Staff Retention and Wellbeing Employer of the Year
• HPMAVivupAward for Well Being 2019
• NHSE National Healthcare Support Worker Award for Innovation and Excellence in Pastoral Support – 2023
• NHSE London Healthcare Support Worker Award for Sustainable Retention Initiative – 2023

Trust Values

We seek staff who embody our five core values:

• Caring: Designing and delivering care tailored to individual needs
• Safe: Prioritizing safety for patients and staff
• Responsible: Taking responsibility for hospital services and reputation
• Value Each Other: Appreciating contributions of colleagues
• Inspiring: Empowering each other to improve patient care

Job overview

This is a rolling advert; applications are periodically shortlisted based on vacancies. Only successful applicants will be contacted.

Roles available: Administrative Assistant Band 2 / Senior Administrative Assistant Band 3

Career Path: We value staff development and offer opportunities including apprenticeships, tailored training, and support systems.

Main duties: Acting as the first point of contact for patient pathway administrative issues, working in a multidisciplinary team to manage the process from referral to discharge, requiring calm, logical, multi-tasking skills.

Candidate profile: Experience in customer service or call centres, passionate about patient service.

Further details include salary information, application instructions, and specific requirements for each role, as well as information about safeguarding, references, and application deadlines.