Admin Assistant

Plus One Personnel Ltd; Warwick; On-site; GBP 24,000 - 30,000; Full time

Job summary

Plus One Personnel Ltd is seeking an organised Admin Assistant in Warwickshire. The role is a permanent, office-based position with 30 hours per week across four or five days, or 37.5 hours per week for full-time.

Driving is essential. You will handle enquiries, support orders, maintain records, assist with training and outreach, and work with volunteers and partner organisations to deliver community projects.

Qualifications

• Strong administrative, organisational and time-management skills.
• Experience in a busy office environment.
• Excellent written and verbal communication; professional and approachable.
• Good IT skills and familiarity with digital platforms.
• Willingness to assist with practical duties and to drive.
• DBS certificate required.

Responsibilities

• Respond to telephone and email enquiries, manage correspondence and provide excellent customer service.
• Support online shop orders, stock checks, deliveries, record keeping and general office operations.
• Respond to reports relating to environmental issues and invasive species, maintaining accurate records and updating digital information systems.
• Prepare resources, contribute to online content and support awareness campaigns.
• Assist with training courses, school visits, events and community outreach activities.
• Support volunteers, build relationships with partner organisations and help coordinate community projects.
• Attend meetings, prepare minutes and support communications and online discussion forums.
• Manage applications, certificates, newsletters and programme records, ensuring deadlines are met.

Skills

Administrative skills

Time management

Communication skills

IT skills

Driving

Independent working

Proactive

Education

DBS certificate

Job description

Admin Assistant

Location: Warwickshire (Must be able to drive)

Hours: 30 hours per week across four or five days, or full-time (37.5 hours per week)

Company Overview

This organisation works within the environmental and conservation sector, supporting initiatives that promote biodiversity, protect wildlife and raise awareness of environmental issues through education and community engagement.

About the Role

Are you an organised, proactive administrator with excellent communication skills and a passion for making a difference? This varied role offers the opportunity to support a purpose-driven organisation through day-to-day administration, educational activities, communications and community outreach. You will work with members, volunteers and partner organisations, helping deliver projects that support environmental awareness and conservation.

Duties & Responsibilities

• Respond to telephone and email enquiries, manage correspondence and provide excellent customer service.
• Support online shop orders, stock checks, deliveries, record keeping and general office operations.
• Respond to reports relating to environmental issues and invasive species, maintaining accurate records and updating digital information systems.
• Prepare resources, contribute to online content and support awareness campaigns.
• Assist with training courses, school visits, events and community outreach activities.
• Support volunteers, build relationships with partner organisations and help coordinate community projects.
• Attend meetings, prepare minutes and support communications and online discussion forums.
• Manage applications, certificates, newsletters and programme records, ensuring deadlines are met.

Education & Skills Required

• Strong administrative, organisational and time-management skills, with excellent attention to detail.
• Previous experience in a busy office environment.
• Excellent written and verbal communication skills and a professional, approachable manner.
• Good IT skills and confidence using digital platforms and administrative systems.
• A proactive, flexible and collaborative approach, with the ability to work independently.
• An interest in environmental conservation, biodiversity or wildlife protection would be beneficial.
• Willingness to assist with practical duties.
• A satisfactory Disclosure and Barring Service (DBS) certificate will be required.

Additional Information

• 30 hours per week across four or five days, or full-time hours of 37.5 hours per week, Monday to Friday, 8:30 am–4:30 pm.
• Permanent, fully office-based role.
• Applicants must be able to drive.
• 25 days per year, including three days allocated to the Christmas office closure.
• £24,000 per annum for the part-time position (30 hours per week), rising to £30,000 per annum for the full-time position (37.5 hours per week).