ADMIN ASSISTANT

Cinnamon Care Collection; Stourbridge; On-site; Full time

Job summary

A leading care home group in Stourbridge is seeking an Admin Assistant to join their team on a flexible basis. The role involves welcoming visitors, handling calls, and providing administrative support. Ideal candidates will have excellent customer service and IT skills, ensuring smooth operations in a professional environment.

Qualifications

• Excellent customer service skills required.
• IT literacy and system competence essential.

Responsibilities

• Welcoming visitors and ensuring visitor logs are completed.
• Providing administrative support to the Home Administrator.
• Assisting with recruitment tasks and organizing internal meetings.

Skills

Customer Service

IT Literacy

Communication

Job description

Admin Assistant

Location: Stourbridge, UK

Posted: 2 days ago

Salary: £12.39 per hour + company benefits

Contract: Bank

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Parkfield Grange is a luxurious 80-bed residential and dementia care home situated in Stourbridge. We are seeking an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and ad hoc sickness. The role involves being the first point of contact at the home, requiring good IT skills and attention to detail. Work hours are 9am – 5pm, with rotas provided in advance.

Responsibilities include:

1. Welcoming visitors professionally and ensuring visitor logs and identity checks are completed.
2. Answering calls, responding to inquiries, and redirecting calls as needed.
3. Providing administrative support to the Home Administrator, mainly HR-related duties.
4. Assisting with recruitment tasks such as sifting CVs, chasing references, and verifying IDs.
5. Organizing internal meetings and ensuring requirements are met.
6. Coordinating staff meal processes.
7. Responding to emergency situations as required.
8. Maintaining the tidiness of the reception area in liaison with housekeeping.

Person specifications include:

• Excellent customer service skills
• IT literacy and system competence
• Experience in telephone handling
• Professional telephone manner
• General administration knowledge
• Good communication skills
• Neat appearance
• Excellent written and verbal English skills

Please submit your full name, email address, optional message, and upload your CV/resume (max 16 MB).

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