Admin Assistant

NFU Mutual; Newtownards; On-site; GBP 24,000 - 27,000; Part time

Benefits offered by this job

Career development

Pension contributions

Discount scheme

Birthday holiday

25 days holiday

Job summary

NFU Mutual Agency invites applications for an Admin Assistant (part-time, permanent) in Newtownards or Saintfield. The role offers flexible days/hours with a pro rata salary of £23,500–£27,000 and a supportive, customer-focused team environment.

You will receive full training to ensure smooth office operations with potential for long-term development. Ideal candidates are people-oriented, with strong communication, organisation and IT skills, and a willingness to work independently.

Qualifications

• Maths and English GCSE (or equivalent) at Grade C or above.
• A levels &/or degree (or equivalent).
• Please clearly state all individual qualifications on your application.

Responsibilities

• As Admin Assistant, provide essential administrative support to ensure smooth office operations.
• Assist with day-to-day admin tasks and maintain organisation and efficiency.
• Support a customer-focused team and contribute to a positive office environment.

Skills

People skills

Interpersonal skills

Proactive

Independent

IT literacy

Education

Maths and English GCSE

A levels/degree

Job description

The roleAdmin Assistant (Part time/Permanent) £23,500 - £27K DOE (Pro Rata)Permanent ContractLocation: Newtownards or SaintfieldMon-Fri – flexible days/hours to be agreed – Min 15 hours a week

Introduction to NFU Mutual NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

About the Agency We are one of NFU Mutual's Agencies, covering North and East Down and based in offices in Newtownards & Saintfield. We have excelled in providing a first‑class service to our ever‑increasing portfolio of diverse business and personal clients in the insurance, financial services and risk management sectors. We’re proud to build long‑term relationships with our customers and employees alike — offering a workplace where you can grow, develop, and truly make a difference.

About the role:As an Admin Assistant within our team, you’ll play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy. You will assist with essential administrative support to ensure smooth operations within the office. You’ll relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.

About you:

• A real people person with drive, energy and enthusiasm.
• Strong interpersonal skills, communication skills, & relationship building abilities.
• Pro-active and the ability to work independently
• Experience of and an understanding of the insurance/financial services sector preferable, but not essential.
• Excellent organisational and problem solving skills.
• Strong IT literacy skills.

Qualifications required:

• Minimum – Maths and English GCSE (or equivalent) at Grade C or above
• Desired – A levels &/or degree (or equivalent)
• Please clearly state all individual qualifications on your application

Benefits

• Professional, hardworking yet supportive and friendly environment, with a strong team ethos and ethical practices
• Long-term career development opportunities
• Competitive salary
• Pension Contributions
• Membership Plus discount scheme
• Birthday additional holiday
• Up to 25 days holiday per annum (plus bank holidays)

If you’re ready to take the next step in your career and join a trusted, community-focused organisation, we’d love to hear from you.

Closing date for all applications: Fri 2nd Oct at noon.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.