Admin Assistant

Coventry and Warwickshire Partnership Trust; Kilsby; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Generous annual leave

Learning & development opportunities

Salary sacrifice schemes

Retail discounts

Wellbeing support

Staff networks

Job summary

Coventry and Warwickshire Partnership NHS Trust is seeking an enthusiastic Administrator to join our Veterans Mental Health Team, supporting veterans and families across the West Midlands. You’ll be the first point of contact, providing a warm, professional and supportive experience from the initial contact.

Your duties include answering calls and emails, managing appointments, maintaining records, supporting clinical teams, data entry and helping the service run smoothly day to day.

Qualifications

• Experience in general administrative support.
• Ability to handle calls and emails professionally.
• Experience maintaining accurate records and data entry.

Responsibilities

• Answer calls and emails to support the team.
• Manage appointments and calendar coordination.
• Maintain accurate records and data entry for the service.
• Support clinical teams and day-to-day service operations.

Skills

Administrative skills

Telephone handling

Data entry

Teamwork

Tools

MS Office

Appointment scheduling

Job description

Exciting opportunity for an enthusiastic Administrator to join our Veterans Mental Health Team, supporting veterans and their families across the West Midlands. As one of the first points of contact for many of the veterans accessing our service, you will play a really important role in making sure they receive a warm, professional and supportive experience from the very first contact. Working alongside our dedicated team of clinicians, your role will include a range of general administrative duties, including answering calls and emails, managing appointments, maintaining accurate records, supporting clinical teams, data entry and helping the service run smoothly day to day. But this role is about much more than administration -- you'll be part of a team that genuinely cares about the work we do and the veterans we support. We are a passionate, hard-working and supportive team who take our work seriously... but we also believe in having great fun along the way! If you're organised, approachable, compassionate and enjoy working as part of a team, we'd love to hear from you. Come and join us and be part of something that makes a real difference to the lives of veterans and their families.

To provide efficient secretarial and administrative support to the clinical team, adhering to procedures and processes within service timescales, whilst operating within a busy and demanding environment.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.