Admin

Manpower; Mansfield; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

On-site parking

28 days holiday

Job summary

Manpower is seeking a Customer Service Administrator for a 12-month maternity cover in their Mansfield office. The role focuses on handling customer inquiries via phone and email, updating records, and delivering high-quality customer support in a fast-paced environment.

Key responsibilities include working with company systems, maintaining professionalism, and collaborating with a small two-person team while learning new processes and adapting to changes as required.

Qualifications

• Excellent telephone manner and communication skills.
• Good typing and computer skills.
• Strong organisational abilities.
• Positive, flexible attitude and willingness to learn.
• Ability to work well as part of a team.
• Strong work ethic and reliable approach to work.

Responsibilities

• Handling customer service enquiries via telephone and email.
• Working with computer systems and accurately updating records.
• Providing excellent customer support and maintaining professional communication.
• Responding to general customer queries, reviews, and company-related enquiries.
• Managing workload efficiently and staying organised.
• Working closely within a small team of two.
• Learning new processes and adapting to changing situations.

Skills

Customer service

Administration

Telephone manners

Typing

Computer skills

Organisational abilities

Teamwork

Reliability

Job description

Customer Service Administrator (12 Month Maternity Cover)

We are currently recruiting for a 12-month maternity cover position within a busy Customer Service Department. This is an excellent opportunity for someone with strong communication and administration skills who enjoys working in a fast-paced office environment.

Key Responsibilities:

• Handling customer service enquiries via telephone and email
• Working with computer systems and accurately updating records
• Providing excellent customer support and maintaining professional communication
• Responding to general customer queries, reviews, and company-related enquiries
• Managing your workload effectively and staying organised
• Working closely within a small team of two
• Learning new processes and adapting to changing situations as required

What We're Looking For:

• Excellent telephone manner and communication skills
• Good typing and computer skills
• Strong organisational abilities
• A positive, flexible attitude and willingness to learn
• Ability to work well as part of a team
• A strong work ethic and reliable approach to work

Working Hours:

• Monday to Thursday: 7:00am - 4:30pm
• Friday: 7:00am - 12:45pm
• Free on-site parking
• 28 days holiday

We look forward to hearing from you!