Adhoc Security Control Room Officer

Matchup; Burgh Heath; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Flexible shifts

Training provided

Job summary

Matchup is recruiting Adhoc Security Control Room Officers to support our client’s Security Response Centre in Camberley. You will monitor CCTV, respond to alarms, and coordinate mobile patrols in a fast-paced environment. Full training will be provided, with shifts offered on an ad-hoc basis.

The role requires reliable individuals with a Front Line SIA licence, strong communication, and the ability to stay calm under pressure. Availability for day, night, and weekend shifts is essential.

Qualifications

• Front Line SIA licence required or in process.
• Experience in Control Room/ARC is a plus.
• Strong communication and professional telephone manner.
• Ability to stay calm and follow procedures under pressure.

Responsibilities

• Monitor CCTV systems, security alerts and incoming communications.
• Receive and respond to calls relating to alarms, incidents and security concerns.
• Coordinate mobile patrols and security cover when required.
• Record incidents, calls and relevant information accurately.
• Follow site procedures, client instructions and security protocols.
• Remain calm, professional and organised during busy periods or incidents.

Skills

Front Line SIA Licence

Strong communication

Calm under pressure

Attention to detail

Team player

Flexible availability

Telephone manner

Security software familiarity

Education

CCTV SIA Licence (desirable)

Experience in Response Centre/Control Room (desirable)

Tools

Security software systems

Job description

We are recruiting a team of reliable and capable Adhoc Security Control Room Officers to provide cover at our client's Security Response Centre in Camberley.

This is an ideal opportunity for individuals looking for flexible work to join a busy security control room, supporting the day to day coordination of security operations and helping to maintain a high standard of service. The role would suit individuals who are professional, attentive and able to work effectively in a fast paced environment.

Shifts will be offered according to operational requirements, so flexibility and availability to support cover at short notice will be important. Full training and familiarisation will be provided, making this a great opportunity for candidates looking to develop their experience and skills within the security industry.

Requirements

• Monitor CCTV systems, security alerts and incoming communications
• Receive and respond to calls relating to alarms, incidents and security concerns
• Communication effectively with security officers, mobile response teams, clients and other relevant contacts
• Assist with coordinating mobile patrols and security cover when required
• Record incidents, calls and relevant information accurately
• Follow site procedure, client instructions and security protocols
• Remain calm, professional and organised during busy periods or incidents

About You

We are looking for individuals who can demonstrate a professional approach, good attention to detail and the ability to work reliably as part of the team. You should be comfortable taking responsibility for your work, following procedures and communicating clearly, even when dealing with busy periods or unexpected situations.

The ideal candidate will have:

• A valid Front Line SIA licence
• Previous work in a Response Centre, ARC or Control Room environment (desirable but not essential)
• A CCTV SIA Licence (desirable)
• Strong communication skills and a professional telephone manner
• Confident with various software systems
• The ability to remain calm and follow procedures under pressure
• High attention to detail, excellent communicator, and team-focused
• A flexible approach to work, including availability for day shifts, night shifts and weekends
• The ability to respond to shift requests at short notice where possible

Most importantly, you must be reliable, willing to learn and comfortable working on an adhoc basis

Job Type

• Adhoc, cover, casual
• Work location – in person
• Pay: £14.25 per hour