Adhoc Retail Security Officer – Leicester/Coventry

Lodge Service; Leicester, Coventry; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal Retail, dining and gym

Job summary

Lodge Security is seeking a flexible Security Officer for the AdHoc team covering Leicester and Coventry areas. The role involves protecting staff, stock and customers, and delivering high levels of customer service across a range of retail clients.

You will require a valid SIA license and UK right to work with a 5-year history. Weekend work and travel across sites are common, with pay rates from £12.71 to £16.00 per hour depending on client.

Qualifications

• SIA License valid
• UK right to work with 5-year history
• Retail security experience preferred
• Customer service skills required
• Ability to follow procedures and stay calm under pressure

Responsibilities

• Protect staff, stock and customers
• Prevent theft and deter incidents
• Partner with store management teams
• Deliver professionalism and customer service
• Use ASCONE for shoplifting prevention when applicable
• Ensure safety of employees and customers
• Maintain a visible deterrent presence

Skills

Customer service

Smart appearance

Calm under pressure

Follow procedures

Team player

Job description

Why Lodge:

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

As part of the Lodge Security AdHoc team, you will be required to have full flexibility (including weekends) and the ability to travel across Leicester/Coventry areas.

The capacity of our AdHoc team will be carefully reviewed on a consistent basis to ensure that work will be available to those who want it.

You will be expected to work across a range of retail clients including but not limited to Boots, bp, Next, Nike, Footlocker, Cineworld.

Work will carry variable pay rates depending on the clients, ranging from £12.71 to £16.00.

Our Values:

This role brings our values to life through everyday actions, decisions, and the way people are treated and supported.

• Human:Client focused & considerate to colleagues and strives for best outcomes for all parties
• United:Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team
• Grounded:Compliance leads decision making and takes pride in leaving projects better than they found it
• Dynamic:Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role:

• Protect staff, stock & customers
• Prevent theft
• Partner with store management teams
• Deliver professionalism and customer service
• Use ASCONE for shoplifting prevention
• Ensure safety of employees and Customers
• Visible deterrent presence

Requirements:

• Valid SIA License
• UK right to work & 5-year history
• Customer service skills
• Smart appearance
• Ability to follow procedures
• Calm under pressure
• Retail security experience is preferred

We Offer:

• Training & career paths
• Financial Support – Ability to access your pay before payday
• Pension scheme
• 28 days holiday
• Uniform & Body Worn Videos
• Benefits portal Retail, dining and gym discounts
• 24/7 Doctor on Line & Counselling services
• Wellbeing Support
• Inclusive culture | Disability Confident Employer