Adhoc Retail Security Officer

Lodge Service; Tamworth; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Cameras

Benefits portal discounts

24/7 Doctor & Counselling

Wellbeing support

Inclusive culture

Job summary

Lodge Security delivers trusted, solution-led security across major retail clients in the UK. As a Security Officer on the AdHoc team, you protect staff and customers, deter theft and support store management with professional service.

Flexibility is essential, including weekends, with varied pay by client. Join a long-standing, family-style company blending heritage with modern, tech-enabled security.

Qualifications

• Valid SIA license is required.
• UK right to work with 5-year history.
• Customer service skills essential.
• Smart appearance is required.
• Ability to follow procedures.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft and deter shoplifting.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.

Skills

Customer service

Calm under pressure

Smart appearance

Follow procedures

Retail security

Job description

Why Lodge:

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

• As part of the Lodge Security AdHoc team, you will be required to have full flexibility (including weekends)
• The capacity of our AdHoc team will be carefully reviewed on a consistent basis to ensure that work will be available to those who want it.
• You will be expected to work across a range of retail clients including but not limited to Boots, bp, Next, Nike, Footlocker, Cineworld.
• Work will carry variable pay rates depending on the clients, ranging from £12.71 to £16.00.

Our Values:

• Human:Client focused & considerate to colleagues and strives for best outcomes for all parties
• United:Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team
• Grounded:Compliance leads decision making and takes pride in leaving projects better than they found it
• Dynamic:Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role:

• Protect staff, stock & customers
• Prevent theft
• Partner with store management teams
• Deliver professionalism and customer service
• Use ASCONE for shoplifting prevention
• Ensure safety of employees and Customers
• Visible deterrent presence

Requirements:

• Valid SIA License
• UK right to work & 5-year history
• Customer service skills
• Smart appearance
• Ability to follow proceduresi>
• Calm under pressure
• Retail security experience is preferred

We Offer:

• Training & career paths
• Financial Support – Ability to access your pay before payday
• Pension scheme
• 28 days holiday
• Uniform & Body Worn Videos
• Benefits portal Retail, dining and gym discounts
• 24/7 Doctor on Line & Counselling services
• Wellbeing Support
• Inclusive culture | Disability Confident Employer

Please note: Due to the high volume of applicants, only shortlisted candidates will receive a response.